Need urgent assistance

Item: Wonga
Rating: 2
Author: Pragashini K

Hi. I have an existing loan with Wonga. 3500.over a 3 month period. My second debit went out on 31st of May 2024. On the 2nd of June I decided to do repayment of my loan. My account was debited but uptill today. My account has not been updated. It still shows my balance still owing. I need some feedback as I would like to take another short term loan. I require urgent assistance. I tried to call in.

Helpful (0)

Replies (1)

Wonga's replyOfficial

05 Jun 2024, 10:15

Hi Lindiwe,

Thank-you for your feedback.

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Kindly send us your proof of address document so we may locate your payment and allocate to your account.

Please note that if an incorrect reference was used when making payment, your payment will not be allocated directly to your account.

Thanks,The Wonga Team

Wonga's reply05 Jun 2024, 10:15

Official