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Ntokozo

1 reviews | Active since Jan 2026

29 Jan 2026, 10:28

My load is paid up b...

My load is paid up but I received a letter and Wonga took (stole) money from me they took an advantage because they can access my account I'm so sad

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Replies (8)
Wonga
Wonga's reply29 Jan 2026, 11:03
Official
Hi Ntokozo

We are sorry to hear that you had a bad experience with us and are committed to resolving this issue.

Please send us a private message with your registered ID number so that we may investigate what may have happened.

Regards
The Wonga Team
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Ntokozo's update29 Jan 2026, 14:27
Reviewer Update
Good day Wonga and HelloPeter team,all resolved my money is back,thank you HelloPeter for this platform and to the Wonga team for solving this problem quickly
Wonga
Wonga's reply29 Jan 2026, 14:32
Official
Hi Ntokozo,

 Thank you for your feedback.

We’re glad we could assist and are pleased to know that you’re happy with the outcome.

We would appreciate it if you could update your Hellopeter rating to reflect your latest experience.

Your feedback helps others see how we handle and resolve customer queries.
   
  Thanks,
  The Wonga Team. 

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Ntokozo's update29 Jan 2026, 14:58
Reviewer Update
Will do so and I'm really greatful from both parties working together,Wyandotte hello Peter to resolve the problem
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Ntokozo's update29 Jan 2026, 15:15
Reviewer Update
I will give hellopeter 5 stars 🌟 🌟 🌟🌟🌟
Wonga
Wonga's reply29 Jan 2026, 15:21
Official
Hi Ntokozo,

 Thank you for amending your rating.
   
  Thanks,
  The Wonga Team. 
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Ntokozo's update29 Jan 2026, 15:22
Reviewer Update
Thank you Wonga team too for your swift assistance,I feel as if I never had a problem
Wonga
Wonga's reply30 Jan 2026, 08:14
Official
 Hi Ntokozo,

Thank you for your kind words and for taking the time to allow us to rectify our service to you.

At Wonga we prioritise our customers and are constantly trying to improve your experience. We love to hear from our customers and are pleased to learn that your resolution experience with us was positive!

Thanks,The Wonga Team