MP
Miche P

1 reviews | Active since Dec 2020

30 Dec 2024, 07:46

My account was not updated .

I made paid my settlement amount on Friday before my repayment date and the interest kept going up. I sent an email but no response and it’s unprofessional.

0
Replies (3)
MP
Miche P's update30 Dec 2024, 09:36
Reviewer Update
Thank you very much
Wonga
Wonga's reply30 Dec 2024, 09:41
Official
Hi Miche,

Thank-you for your review. 

We understand your frustration caused by the small balance on your account that you have been unable to repay. 

This is the balance that will be written off, therefore please do not make a manual Ozow payment to settle the balance.

Thanks,The Wonga Team
Wonga
Wonga's reply30 Dec 2024, 10:33
Official
Hi Miche,

Thank you for your patience.

We confirm your loan has now been closed as paid up.
Thanks,The Wonga Team