TM
Thomas M

1 reviews | Active since Aug 2011

03 Jan 2017, 13:43

Multiple accounts impacting credit score negatively

<p>I am in the process of cleanin up my credit history. I found out that each time I apply for a Wonga loan, a new account is created at ITC. Other credit providers simply reopen the old account to prevent multiple accounts appearing on your credit report. This is the second time I am reporting this. Last time I was reassured that it works in my favour.</p> <p> </p> <p>After applying for a homeloan which was rejected because of multiple Wonga accounts on my credit report, I am now sure that it is impacting negatively on my credit score. Please remove old accounts from my credit report. They are doing me a disservice. Even if they are to my benefit, I don't want them. Those loans are paid up and closed anyway.</p>

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Replies (3)
Wonga
Wonga's reply03 Jan 2017, 14:51
Official

Hi Thomas

We have attempted to contact you, but have been unsuccessful. We wanted to discuss your complaint further, providing you with clarity on the matter.

Shelley has popped you a mail and will continue to call. Alternatively you are welcome to contact us and ask for Shelley.

Kind Regards

The Wonga Team

TM
Thomas M's update04 Jan 2017, 11:43
Reviewer Update

It turns out Wonga isn't at fault. I simply need to limit usage of payday loans to look good in the eyes of creditors who view them negatively.

Wonga
Wonga's reply04 Jan 2017, 11:45
Official

Thank you so much for the chat and for taking the time to re rate us. You custom is important to us :)