AN
Agnes N

1 reviews | Active since May 2022

01 May 2022, 08:21

Ms

I'm not happy with wonga, I paid them all the ir money in January 17 2022. I went to the bank to borrow the money yesterday they told me that I'm still owing wonga they put the red flag on my name I don't know why? When I checked via my app it says debt review 😭and I never app**** for such thing. I do have a paid up letter for this wonga. Please help me.

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Replies (1)
Wonga
Wonga's reply02 May 2022, 10:20
Official
Hi Agnes,

We humbly apologize for the inconvenience caused.

We have reviewed what transpired on your Wonga account, and can confirm that

your loan was ceded to Norman Bisset and Associates (The Nimble Group).

We have received your repayment amount of R1722.00 on the 15-12-2020

and on the 22-12-2020 the payment was reversed and charged back at your bank.

Due to the reversal, the system automatically flags your account and is now 

ceded to the Nimble group as the repayment amount was not received.

We have arranged that Norman Bisset and Associates contacts you to set 

up a repayment arrangement.

Alternatively, you can contact them directly on ***. 

Kind Regards,

The Wonga Team.