MR
MAHENDRAN R

1 reviews | Active since Apr 2015

28 Apr 2015, 11:54

MONEY TAKEN WITHOUT AUTHORITY

WONGA INCORREECTLT DEBITED MY ACCOUNT ON SATURDAY MORNING.<br> I CALLED THEM AND THEY ADMITTED THEIR MISTAKE AND MADE IT A PRIORITY TO PAY ME BACK IMMEDIATELY.<br> I HAVE NOT BEEN PAID BACK AND THEY ARE BEING EVASIVE NOW, WANTING ME TO GO THROUGH THE WHOLE PROCESS AGAIN.<br> UNACCEPTABLE, AMOUNTS TO THEFT.

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Replies (1)
Wonga
Wonga's reply13 Jun 2016, 13:45
Official

Hi Mahendran

An epic fail on our part which we are truly sorry about. We are so glad that we resolved this matter for your, but we are not happy that we caused you to be frustrated.

We hope that should the need arise, you would consider us - we promise to do better then

Thank you

The Wonga Team