PW
Patric W
1 reviews | Active since Jul 2015
28 Jul 2015, 11:01
Misleading Service
Hi Wonga<br> My experience with your service has hit me rock bottom I don't understand how u guys operate, cause one moment my trust rating was 8000+ <br> The next moment its R486. I understand you not here to look after client's needs, but please do not mislead people, because you end up putting people in a greater<br> mess then you would ever understand.or emagine<br> You not transparent at all one month you qualify for loan the next month there is issues with your affordability, but you apply for a lesser loan.<br> Please do me a favor and close my account permanently. <br>
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Wonga's replyOfficial
28 Jul 2015, 11:19Hello Oompat15,
Dear Patric,
Thanks for your email. Apologies for your negative experience. The recent changes to the National Credit Act has tightened lending criteria for customers and credit providers have to look at your entire financial landscape to ensure you can afford the repayments.
Please let me know me if there's anything we can do to assist you with financial planning and budgeting, and getting you back on your feet. We'd be happy to help.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Dear Patric,
Thanks for your email. Apologies for your negative experience. The recent changes to the National Credit Act has tightened lending criteria for customers and credit providers have to look at your entire financial landscape to ensure you can afford the repayments.
Please let me know me if there's anything we can do to assist you with financial planning and budgeting, and getting you back on your feet. We'd be happy to help.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Wonga's reply28 Jul 2015, 11:19
Official
Hello Oompat15,
Dear Patric,
Thanks for your email. Apologies for your negative experience. The recent changes to the National Credit Act has tightened lending criteria for customers and credit providers have to look at your entire financial landscape to ensure you can afford the repayments.
Please let me know me if there's anything we can do to assist you with financial planning and budgeting, and getting you back on your feet. We'd be happy to help.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Dear Patric,
Thanks for your email. Apologies for your negative experience. The recent changes to the National Credit Act has tightened lending criteria for customers and credit providers have to look at your entire financial landscape to ensure you can afford the repayments.
Please let me know me if there's anything we can do to assist you with financial planning and budgeting, and getting you back on your feet. We'd be happy to help.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)