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MN
Manicka N

1 reviews | Active since Aug 2015

12 Jul 2025, 13:43

****ming me my R10 016.80 and not closing the debt

I had a loan with wonga which I paid off on their website after requesting a settlement quote. I paid immediately R10 016,80 on their website. After not receiving my paid up letter, I checked my loan status on the 11th of July. Funny it not showing me my loan account, on statements it not showing my last payment. I only get a joke of a message "Unfortunately due to your previous loan application behaviour, we are unable to assist you at this time". I sent an email to them on the 11 of July and they respond with another joke on the 12th of July saying:

Thanks for your email.

The outstanding balance on your Wonga loan has been ceded to Norman Bissett and Associates on 30/06/2025.

How convenient after I make the loan settlement on the 1st of July, when the online website also showed my balance and allowed me to make payment, after payment ****... I'm locked out and being told ****. I want to see this funds allocated with my paid up letter please.

Regards, Agony

0
Replies (6)
MN
Manicka N's update12 Jul 2025, 13:48
Reviewer Update
I just went through the reviews, seems like wonga modus operandi to **** people. Everyone pay their account in full and the next day get a message they have been handed over to collections. What a *****
Wonga
Wonga's reply14 Jul 2025, 09:13
Official
 Hi Manicka,

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused. 

Please send us a private message confirming your SA ID so we may assist further 

Thanks
The Wonga Team 
Wonga
Wonga's reply16 Jul 2025, 09:12
Official
Thank-you for confirming your details, Manicka

The outstanding balance on your Wonga loan has been ceded to Norman Bissett and Associates on 30 June 2025
The payment that you made on the 1 July 2025 has been paid over to Nimble

If you would like to get any updated account information or balances, please contact Norman Bisset and Associates directly:

· Telephone: ***
· Email: ***

Thanks 
The Wonga Team
MN
Manicka N's update22 Jul 2025, 13:34
Reviewer Update
Hi,

I call the number and no answer and sent emails and get no response. Can you get me my statement, I made the payment to your account why must I deal with people I dont know that are not accessible too
Wonga
Wonga's reply23 Jul 2025, 09:22
Official
Hi Mancika 

We have arranged for somebody at Nimble to make contact with you today on your phone number ***.

Please expect their call soon 

Thanks
The Wonga Team 
MN
Manicka N's update03 Oct 2025, 15:03
Reviewer Update
Hi,

I haven't recieved any call from Nimble, I constantly recieve harassing emails telling me I owe Wonga