MS
Mooketsi S

1 reviews | Active since Oct 2018

26 Nov 2024, 12:14

****med by Wonga loans

I have just been double debited by wonga an they have now put me in areas of R400,I paid off my wonga loan on the 25 November 2024 via ozow as they had stated on their website that they are experiencing debit technical errors,to mu suprise my suprise on the 26 November 2024 my status said i was in areas so i emailed them but later got a text that i paid off an now qualify for a new loan wich i app**** for of R4270 it approved and payed into my account but from that amount wonga debited an amount of a previous paid off loan.I want that money back into my account now today because should it be me they would be putting me in areas and now they put me in areas of R400 they must pay those areas.I love wonga but this is so wrong

0
Replies (2)
Wonga
Wonga's reply26 Nov 2024, 13:54
Official
Hi Mooketsi,

Thank-you for your feedback. 

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused by our debit order post your manual payment.

Please provide us with your registered surname, so that we can review your account and revert with feedback. 

Thanks,

The Wonga Team. 

Best regards,

MS
Mooketsi S's update26 Nov 2024, 15:41
Reviewer Update
Its almost time for business to close an still not refunded this is going to put me in nagetives of missed payments