Hellopeter
Share Your Experience
KL
Khensane L

1 reviews | Active since May 2024

24 Mar 2025, 13:29

Marketing preferences

I asked them to stop sending marketing sms but the still send them. I am not happy with how they market to me.

0
Replies (4)
Wonga
Wonga's reply24 Mar 2025, 14:41
Official
Hi Khensane ,

 We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

If you’d like to opt-out of receiving all marketing communications from Wonga please follow these steps:
 
Login to your ‘My Details’ page
Scroll down to 'Preferences'
Click on ’Change your preferences’
Change your selection to: 'No'
 
If you have already completed this process and you are still getting marketing messages, please let us know.
 
We hope to be of service again soon.

Thanks 
The Wonga Team
Wonga
Wonga's reply25 Mar 2025, 10:30
Official
 Hi Khensane 

Please refer to the email sent to your registered email address. 

Thanks 
The Wonga Team
 
KL
Khensane L's update27 Mar 2025, 10:44
Reviewer Update
I am still receiving marketing sms from you guys. Why is it still not updated that I don’t want to be marketed to??
Wonga
Wonga's reply31 Mar 2025, 12:05
Official
Hi Khensane 

Please kindly forward a screenshot of the last marketing message you received from us, and we will ask our technical team again.

Thanks
The Wonga Team