TH
Theresa H
1 reviews | Active since Dec 2024
30 Dec 2024, 10:30
Maphikela
It's been 3 days now my status is stays on "your cash is on the way" I'm not happy at all cz I need this cash and I even approved the debit mandate pls help
Helpful (0)
Replies (3)0
Replies (3)
Wonga's replyOfficial
30 Dec 2024, 10:42Hi Theresa,
Thank-you for your review.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
According to our records, your application was approved on Saturday the 28th of December 2024
Please note that unfortunately, banks don’t process any new instructions after 3pm on a Friday – meaning that it may take longer for your cash to reach your account as your application was approved after this cut-off.
In the worst-case scenario, your funds should reflect in your bank account by Tuesday at the latest.
Thanks,The Wonga Team
Thank-you for your review.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
According to our records, your application was approved on Saturday the 28th of December 2024
Please note that unfortunately, banks don’t process any new instructions after 3pm on a Friday – meaning that it may take longer for your cash to reach your account as your application was approved after this cut-off.
In the worst-case scenario, your funds should reflect in your bank account by Tuesday at the latest.
Thanks,The Wonga Team
Best regards,
Wonga's reply30 Dec 2024, 10:42
Official
Hi Theresa,
Thank-you for your review.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
According to our records, your application was approved on Saturday the 28th of December 2024
Please note that unfortunately, banks don’t process any new instructions after 3pm on a Friday – meaning that it may take longer for your cash to reach your account as your application was approved after this cut-off.
In the worst-case scenario, your funds should reflect in your bank account by Tuesday at the latest.
Thanks,The Wonga Team
Thank-you for your review.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
According to our records, your application was approved on Saturday the 28th of December 2024
Please note that unfortunately, banks don’t process any new instructions after 3pm on a Friday – meaning that it may take longer for your cash to reach your account as your application was approved after this cut-off.
In the worst-case scenario, your funds should reflect in your bank account by Tuesday at the latest.
Thanks,The Wonga Team
Best regards,
TH
Theresa H's updateReviewer Update
30 Dec 2024, 11:53Thank you so much for your time I didn't know I'm so sorry and thanks once again will wait for tomorrow then
TH
Theresa H's update30 Dec 2024, 11:53
Reviewer Update
Thank you so much for your time I didn't know I'm so sorry and thanks once again will wait for tomorrow then
Wonga's replyOfficial
30 Dec 2024, 12:15Hi Theresa,
Thank you for your understanding and patience.
Thanks,The Wonga Team
Thank you for your understanding and patience.
Thanks,The Wonga Team
Best regards,
Wonga's reply30 Dec 2024, 12:15
Official
Hi Theresa,
Thank you for your understanding and patience.
Thanks,The Wonga Team
Thank you for your understanding and patience.
Thanks,The Wonga Team
Best regards,