LM
Lenah M
1 reviews | Active since Jan 2022
17 Oct 2022, 06:55
Mandate
The service is poor,I've been trying to contact them through phone calls more than 3 times a day,left my number to call back,send numerous emails, still no response. Since I've been waiting for the mandate to be sent
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Replies (1)
Wonga's replyOfficial
17 Oct 2022, 08:27Hi Lenah,
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
We can confirm that your loan in currently in the cancellation process
due to the mandate being expired.
Please re-apply after 24 hours and accept the mandate as soon as possible.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
We can confirm that your loan in currently in the cancellation process
due to the mandate being expired.
Please re-apply after 24 hours and accept the mandate as soon as possible.
Thank you for your patience.
The Wonga Team.
Wonga's reply17 Oct 2022, 08:27
Official
Hi Lenah,
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
We can confirm that your loan in currently in the cancellation process
due to the mandate being expired.
Please re-apply after 24 hours and accept the mandate as soon as possible.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
We can confirm that your loan in currently in the cancellation process
due to the mandate being expired.
Please re-apply after 24 hours and accept the mandate as soon as possible.
Thank you for your patience.
The Wonga Team.