CG
Christelle G
1 reviews | Active since Jan 2024
31 Jan 2024, 17:50
Loan still being debited
I had a loan payed the full amount on my loan the debit order still went off I then sent I few email to wonga to say what must I do nobody even came back to me or the debit order was not reversed
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Replies (1)
Wonga's replyOfficial
06 Feb 2024, 10:42Hi Christelle
Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused.
We have reviewed your account and can confirm that we have processed a refund of R754.46 into your bank account.
Please allow 24 hours for the money to reflect on your side.
Thanks
The Wonga Team.
Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused.
We have reviewed your account and can confirm that we have processed a refund of R754.46 into your bank account.
Please allow 24 hours for the money to reflect on your side.
Thanks
The Wonga Team.
Best regards,
Wonga's reply06 Feb 2024, 10:42
Official
Hi Christelle
Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused.
We have reviewed your account and can confirm that we have processed a refund of R754.46 into your bank account.
Please allow 24 hours for the money to reflect on your side.
Thanks
The Wonga Team.
Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused.
We have reviewed your account and can confirm that we have processed a refund of R754.46 into your bank account.
Please allow 24 hours for the money to reflect on your side.
Thanks
The Wonga Team.
Best regards,