FM
Fhatu M
1 reviews | Active since Jan 2015
02 Oct 2020, 22:10
Loan settlement discount not honored
I was called by debt collecter to settle the amount that I was owing.I did exactly that on the 23rd of Sepetmber.On the Wonga statement you have charged me interest and you have not written off the discount as promised.
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Replies (1)
Wonga's replyOfficial
05 Oct 2020, 08:28Hi Fhatu,
We humbly apologize for any inconvenience caused.
Please send us a private message with your ID number
to investigate why the fees was not written off?
We can assusre you that your query will be resolved and will issue you
with a paid up letter should everything be in order.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
Please send us a private message with your ID number
to investigate why the fees was not written off?
We can assusre you that your query will be resolved and will issue you
with a paid up letter should everything be in order.
Thank you for your patience.
The Wonga Team.
Wonga's reply05 Oct 2020, 08:28
Official
Hi Fhatu,
We humbly apologize for any inconvenience caused.
Please send us a private message with your ID number
to investigate why the fees was not written off?
We can assusre you that your query will be resolved and will issue you
with a paid up letter should everything be in order.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
Please send us a private message with your ID number
to investigate why the fees was not written off?
We can assusre you that your query will be resolved and will issue you
with a paid up letter should everything be in order.
Thank you for your patience.
The Wonga Team.