J
Jamie-lee
1 reviews | Active since Jul 2023
05 Jun 2026, 09:33
Loan settled, system needs updating
Hi Wonga
I have received an email from Blake Associates to settle my Wonga Loan - ***. This loan was settled and paid in full on the 2nd of June 2026 already. I have forwarded the POP to wonga collections email however, i have still not received a response so that this can be updated on the system. Please rectify this soonest. Regards
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Replies (3)
Wonga's replyOfficial
05 Jun 2026, 11:26Morning Jamie-Lee,
We sincerely apologise for the experience you have had, as this is not the level of experience, we want our customers to receive.
We have contacted Blake and confirmed that your account has been paid in full. This should ensure that all collection calls and communication stop immediately.
Thank you for bringing this matter to our attention. We understand how frustrating this must have been and appreciate your patience while we resolved it.
Kind regards,
Wonga Team
We sincerely apologise for the experience you have had, as this is not the level of experience, we want our customers to receive.
We have contacted Blake and confirmed that your account has been paid in full. This should ensure that all collection calls and communication stop immediately.
Thank you for bringing this matter to our attention. We understand how frustrating this must have been and appreciate your patience while we resolved it.
Kind regards,
Wonga Team
Wonga's reply05 Jun 2026, 11:26
Official
Morning Jamie-Lee,
We sincerely apologise for the experience you have had, as this is not the level of experience, we want our customers to receive.
We have contacted Blake and confirmed that your account has been paid in full. This should ensure that all collection calls and communication stop immediately.
Thank you for bringing this matter to our attention. We understand how frustrating this must have been and appreciate your patience while we resolved it.
Kind regards,
Wonga Team
We sincerely apologise for the experience you have had, as this is not the level of experience, we want our customers to receive.
We have contacted Blake and confirmed that your account has been paid in full. This should ensure that all collection calls and communication stop immediately.
Thank you for bringing this matter to our attention. We understand how frustrating this must have been and appreciate your patience while we resolved it.
Kind regards,
Wonga Team
J
Jamie-lee's updateReviewer Update
05 Jun 2026, 11:29Thank you so much
J
Jamie-lee's update05 Jun 2026, 11:29
Reviewer Update
Thank you so much
Wonga's replyOfficial
05 Jun 2026, 12:04Hi Jamie,
You're very welcome 😊
Thank you for your patience and understanding throughout the process. We hope you have a wonderful weekend ahead! 🌞
Kind regards,
Wonga Team 💙
You're very welcome 😊
Thank you for your patience and understanding throughout the process. We hope you have a wonderful weekend ahead! 🌞
Kind regards,
Wonga Team 💙
Wonga's reply05 Jun 2026, 12:04
Official
Hi Jamie,
You're very welcome 😊
Thank you for your patience and understanding throughout the process. We hope you have a wonderful weekend ahead! 🌞
Kind regards,
Wonga Team 💙
You're very welcome 😊
Thank you for your patience and understanding throughout the process. We hope you have a wonderful weekend ahead! 🌞
Kind regards,
Wonga Team 💙