NM
Nobuhle M
1 reviews | Active since Oct 2025
09 Oct 2025, 10:40
Loan refund
Wonga double debited me, and now they won't refund me.
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Replies (1)
Wonga's replyOfficial
09 Oct 2025, 11:47Hi Nobuhle
Thanks for your review
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Thank-you for sending your bank statement showing both payments. The second payment was collected by our external DCA. We have sent a request for allocation and will process a refund as soon as your payment allocates
Thanks
The Wonga Team
Thanks for your review
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Thank-you for sending your bank statement showing both payments. The second payment was collected by our external DCA. We have sent a request for allocation and will process a refund as soon as your payment allocates
Thanks
The Wonga Team
Wonga's reply09 Oct 2025, 11:47
Official
Hi Nobuhle
Thanks for your review
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Thank-you for sending your bank statement showing both payments. The second payment was collected by our external DCA. We have sent a request for allocation and will process a refund as soon as your payment allocates
Thanks
The Wonga Team
Thanks for your review
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Thank-you for sending your bank statement showing both payments. The second payment was collected by our external DCA. We have sent a request for allocation and will process a refund as soon as your payment allocates
Thanks
The Wonga Team