SM
Sbusisiwe M
1 reviews | Active since Sept 2022
14 Nov 2024, 13:33
loan not paid
My boyfriend took a loan and did a debi -check on Monday however until now he has not received the payment we have sent e-mails and documents reflecting the debi -check but no one is responding when we go on the wonga loan site the loan is not reflecting only the settled one is showing ,he redid the debi check again today and it keeps showing payment on the way like the last one
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Wonga's replyOfficial
14 Nov 2024, 13:58 Hi Sbusisiwe
Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused.
Please ask the account holder to contact our customer care team on 0861-966-421 or *** and they will be happy to assist with his Debi check query.
Kind Regards, The Wonga Team
Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused.
Please ask the account holder to contact our customer care team on 0861-966-421 or *** and they will be happy to assist with his Debi check query.
Kind Regards, The Wonga Team
Wonga's reply14 Nov 2024, 13:58
Official
Hi Sbusisiwe
Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused.
Please ask the account holder to contact our customer care team on 0861-966-421 or *** and they will be happy to assist with his Debi check query.
Kind Regards, The Wonga Team
Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused.
Please ask the account holder to contact our customer care team on 0861-966-421 or *** and they will be happy to assist with his Debi check query.
Kind Regards, The Wonga Team