NK
Nomthandazo K

1 reviews | Active since Mar 2009

18 Jan 2016, 10:07

loan approved when I never app****

I got an email this morning(***6) informing me that I made an application on Saturday(***6) and that this application has been approved.<br> <br> I never made such an application.<br> <br> I contacted the call centre and was informed that this was an error. I doubt it very much - I want this application cancelled and all me info removed from your database

0
Replies (1)
Wonga
Wonga's reply26 Jan 2016, 11:51
Official
Hello thandok,

We're happy that you reached out to us. We assure you that the message you received was dispatched in error.

We cannot delete your details as we need to keep them for our own record purposes and as part of our anti-***** measures.

Any data submitted is subject to the principles, outlined in Section 51 of the Electronic Communications and Transactions Act 2002 ('ECT Act'), which govern your right to having your personal information kept private.

We take the security of your data very seriously. The only person able to access your details is you.

Please feel free to reach us on ***if you'd like to discuss this further.

Regards
The Wonga Team

Best regards,