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TM
Tshegofatso M

1 reviews | Active since Dec 2024

23 Dec 2025, 12:39

Loan Application

I fully paid wonga loans today but when I try to reapply for a larger amount they decline my application

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Replies (4)
Wonga
Wonga's reply23 Dec 2025, 12:55
Official
Hi Tshegofatso,

Thank-you for your review. 

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Please send us a private message confirming your ID number so we may assist further.


Thanks,The Wonga Team

Wonga
Wonga's reply23 Dec 2025, 13:30
Official
Hi Tshegofatso,

Thank-you for confirming your ID number.

We’re really sorry we were unable to provide you with a loan in this instance. Every application we receive is assessed on its own merit and this doesn’t mean we won’t be able
 to help you in the future, furthermore we can never guarantee approval.
We understand that being declined can be frustrating. Our automated decision system considers many factors and is completely objective in making decisions. We cross-reference a
 wide range of industry data and our technology is constantly evolving to ensure we continue to lend responsibly. 
We will have provided any advice or information we were able to give you at the point you received the decline decision.
Thanks,The Wonga Team

TM
Tshegofatso M's update23 Dec 2025, 13:56
Reviewer Update
But cant wonga assist me with the very same amount they assisted me with previously or does making instant payment ruin chances of applying again
Wonga
Wonga's reply23 Dec 2025, 14:34
Official
Hi Tshegofatso,

We understand your frustration however we unfortunately cannot guarantee approval or confirm the maximum loan amount you will qualify for after settling early. 

Each application is assessed individually. 

Please note that early loan settlements might increase your approval chances and maximum loan amount however this is not always a guarantee.
Thanks,The Wonga Team