SL
Salomien L
1 reviews | Active since Mar 2021
05 Oct 2024, 12:44
Loan application
I had a loan and paid it off instantly by Wonga. Now that I need another loan, my payslips or bank statements is not in a tight format, wich is PDF as they needed. Everytime is a different story and I get the same message over again. As if there is a computer and callcentre error. Please assist
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Wonga's replyOfficial
07 Oct 2024, 12:43Hi Salomien,
Thank you for your feedback.
We’re sorry we were unable to provide you with a loan at this time. Every application we receive is assessed on its own merit and this doesn’t mean we won’t be able to help you in the future.
Please upload your downloaded bank statement instead of your payslip when applying again.
We can’t accept your payslip right now and understand you will be disappointed.
We really do hope to be of service again and thank you for your understanding.
Please do not hesitate to contact us if you have any further queries. We can be contacted on ***between 7am-7pm, Monday - Friday. Public holidays and Saturdays 8am-1pm.
Kind regards,
The Wonga Team
***www.wonga.co.za
Thank you for your feedback.
We’re sorry we were unable to provide you with a loan at this time. Every application we receive is assessed on its own merit and this doesn’t mean we won’t be able to help you in the future.
Please upload your downloaded bank statement instead of your payslip when applying again.
We can’t accept your payslip right now and understand you will be disappointed.
We really do hope to be of service again and thank you for your understanding.
Please do not hesitate to contact us if you have any further queries. We can be contacted on ***between 7am-7pm, Monday - Friday. Public holidays and Saturdays 8am-1pm.
Kind regards,
The Wonga Team
***www.wonga.co.za
Wonga's reply07 Oct 2024, 12:43
Official
Hi Salomien,
Thank you for your feedback.
We’re sorry we were unable to provide you with a loan at this time. Every application we receive is assessed on its own merit and this doesn’t mean we won’t be able to help you in the future.
Please upload your downloaded bank statement instead of your payslip when applying again.
We can’t accept your payslip right now and understand you will be disappointed.
We really do hope to be of service again and thank you for your understanding.
Please do not hesitate to contact us if you have any further queries. We can be contacted on ***between 7am-7pm, Monday - Friday. Public holidays and Saturdays 8am-1pm.
Kind regards,
The Wonga Team
***www.wonga.co.za
Thank you for your feedback.
We’re sorry we were unable to provide you with a loan at this time. Every application we receive is assessed on its own merit and this doesn’t mean we won’t be able to help you in the future.
Please upload your downloaded bank statement instead of your payslip when applying again.
We can’t accept your payslip right now and understand you will be disappointed.
We really do hope to be of service again and thank you for your understanding.
Please do not hesitate to contact us if you have any further queries. We can be contacted on ***between 7am-7pm, Monday - Friday. Public holidays and Saturdays 8am-1pm.
Kind regards,
The Wonga Team
***www.wonga.co.za