*****, false declration

Hi, I logged in to wonga , where is says that i have trust and can borrow 4000.00 , yet as soon as i apply , oh we cant help you , specially when after calulating my finance i have over 4000 left ?????????????? !!!!!!!!!! please explain why you refused!!!!!!!!!!! Think money is urgently needed or i would not apply !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!. This company is disgusting useless and false leading, telling you you have trust for 4000 and then denying it to you, i even tried a lessor amount and got shame answer.