BS
Brian S
1 reviews | Active since Nov 2018
09 Jan 2019, 09:58
Jumping through hoops
I had an unpaid loan from Wonga which was handed over to Blake and Associates for collection after I was unable to make payment on the loan. I then arranged a payment plan with Blake and Associates for R500.00pm which I had done for 4 months and without any reason or warning Blake and Associates handed me over to HTNattorneys who then added their own fees so much so that after 4 months of paying Blake and Associates I was back to what I was owing to Wonga in the first place. Since Dec23 2018 I have settled the account, that was approximately two weeks ago but HTNattorneys have not been able to supply me with a paid up letter even more so, my Wings profile still shows that I have a balance owing which brings down my trust rating.
Helpful (0)
Replies (4)0
Replies (4)
Wonga's replyOfficial
10 Jan 2019, 11:55Hi Brian,
We're sorry to hear that your account was handed from one Collections Agency to another.
We would like to investigate this and resolve this issue for you.
Kindly provide us with your contact details. Nooreen from our Customer Care department, will contact you immediately, once we've received your information.
Thank You
The Wonga Team
We're sorry to hear that your account was handed from one Collections Agency to another.
We would like to investigate this and resolve this issue for you.
Kindly provide us with your contact details. Nooreen from our Customer Care department, will contact you immediately, once we've received your information.
Thank You
The Wonga Team
Best regards,
Wonga's reply10 Jan 2019, 11:55
Official
Hi Brian,
We're sorry to hear that your account was handed from one Collections Agency to another.
We would like to investigate this and resolve this issue for you.
Kindly provide us with your contact details. Nooreen from our Customer Care department, will contact you immediately, once we've received your information.
Thank You
The Wonga Team
We're sorry to hear that your account was handed from one Collections Agency to another.
We would like to investigate this and resolve this issue for you.
Kindly provide us with your contact details. Nooreen from our Customer Care department, will contact you immediately, once we've received your information.
Thank You
The Wonga Team
Best regards,
Wonga's replyOfficial
28 Jan 2019, 13:06Hi Brian,
We have still not received your information.
Your complaint is important to us.
Kindly provide us with with your details, so we resolve your issue.
Thank You
The Wonga Team
We have still not received your information.
Your complaint is important to us.
Kindly provide us with with your details, so we resolve your issue.
Thank You
The Wonga Team
Best regards,
Wonga's reply28 Jan 2019, 13:06
Official
Hi Brian,
We have still not received your information.
Your complaint is important to us.
Kindly provide us with with your details, so we resolve your issue.
Thank You
The Wonga Team
We have still not received your information.
Your complaint is important to us.
Kindly provide us with with your details, so we resolve your issue.
Thank You
The Wonga Team
Best regards,
Wonga's replyOfficial
29 Jan 2019, 10:45 Hi Brian,
We have still not received your details.
Your complaint is important to us and we would like to resolve it for you.
Kindly send us a private message with your ID number contact details. Sonja from our Customer Resolutions team, will contact you immediately, once we've received your information.
Thank You
The Wonga Team
We have still not received your details.
Your complaint is important to us and we would like to resolve it for you.
Kindly send us a private message with your ID number contact details. Sonja from our Customer Resolutions team, will contact you immediately, once we've received your information.
Thank You
The Wonga Team
Best regards,
Wonga's reply29 Jan 2019, 10:45
Official
Hi Brian,
We have still not received your details.
Your complaint is important to us and we would like to resolve it for you.
Kindly send us a private message with your ID number contact details. Sonja from our Customer Resolutions team, will contact you immediately, once we've received your information.
Thank You
The Wonga Team
We have still not received your details.
Your complaint is important to us and we would like to resolve it for you.
Kindly send us a private message with your ID number contact details. Sonja from our Customer Resolutions team, will contact you immediately, once we've received your information.
Thank You
The Wonga Team
Best regards,
Wonga's replyOfficial
01 Feb 2019, 10:54 Hi Brian,
We have still not received your details.
Your complaint is important to us and we would like to resolve it for you.
Kindly send us a private message with your ID number contact details. Sonja from our Customer Resolutions team, will contact you immediately, once we've received your information.
Thank You
The Wonga Team
We have still not received your details.
Your complaint is important to us and we would like to resolve it for you.
Kindly send us a private message with your ID number contact details. Sonja from our Customer Resolutions team, will contact you immediately, once we've received your information.
Thank You
The Wonga Team
Best regards,
Wonga's reply01 Feb 2019, 10:54
Official
Hi Brian,
We have still not received your details.
Your complaint is important to us and we would like to resolve it for you.
Kindly send us a private message with your ID number contact details. Sonja from our Customer Resolutions team, will contact you immediately, once we've received your information.
Thank You
The Wonga Team
We have still not received your details.
Your complaint is important to us and we would like to resolve it for you.
Kindly send us a private message with your ID number contact details. Sonja from our Customer Resolutions team, will contact you immediately, once we've received your information.
Thank You
The Wonga Team
Best regards,