HR
Hope R
1 reviews | Active since Oct 2021
06 Oct 2021, 00:17
ITC update
Can you please update my account on credit bureaus to have my ITC profile updated. I do not owe Wonga anything but still shows on credit bureau.
Helpful (0)
Replies (3)0
Replies (3)
Wonga's replyOfficial
06 Oct 2021, 09:02Hi Fhulufhelo,
We humbly apologize for any inconvenience caused.
We have reviewed what transpired on your Wonga account and can confirm that
the loan was disbursed for the amount of R1500 on the 03-03-2020.
Your loan was repaid on time and your loan status has updated to
closed and settled in full,
Once your loan is settled, an automated request gets sent to all credit bureaus to have your
ITC profile updated. It is unknow if the credit bureaus has any backlogs.
We have re-escalated your details to all credit bureaus to have your ITC profile updated
We have marked the update request as Urgent as their turn around time for all updates
is 5-30 days.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We have reviewed what transpired on your Wonga account and can confirm that
the loan was disbursed for the amount of R1500 on the 03-03-2020.
Your loan was repaid on time and your loan status has updated to
closed and settled in full,
Once your loan is settled, an automated request gets sent to all credit bureaus to have your
ITC profile updated. It is unknow if the credit bureaus has any backlogs.
We have re-escalated your details to all credit bureaus to have your ITC profile updated
We have marked the update request as Urgent as their turn around time for all updates
is 5-30 days.
Thank you for your patience.
The Wonga Team.
Wonga's reply06 Oct 2021, 09:02
Official
Hi Fhulufhelo,
We humbly apologize for any inconvenience caused.
We have reviewed what transpired on your Wonga account and can confirm that
the loan was disbursed for the amount of R1500 on the 03-03-2020.
Your loan was repaid on time and your loan status has updated to
closed and settled in full,
Once your loan is settled, an automated request gets sent to all credit bureaus to have your
ITC profile updated. It is unknow if the credit bureaus has any backlogs.
We have re-escalated your details to all credit bureaus to have your ITC profile updated
We have marked the update request as Urgent as their turn around time for all updates
is 5-30 days.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We have reviewed what transpired on your Wonga account and can confirm that
the loan was disbursed for the amount of R1500 on the 03-03-2020.
Your loan was repaid on time and your loan status has updated to
closed and settled in full,
Once your loan is settled, an automated request gets sent to all credit bureaus to have your
ITC profile updated. It is unknow if the credit bureaus has any backlogs.
We have re-escalated your details to all credit bureaus to have your ITC profile updated
We have marked the update request as Urgent as their turn around time for all updates
is 5-30 days.
Thank you for your patience.
The Wonga Team.
HR
Hope R's updateReviewer Update
06 Oct 2021, 12:15Thank you
HR
Hope R's update06 Oct 2021, 12:15
Reviewer Update
Thank you
Wonga's replyOfficial
06 Oct 2021, 12:21Hi Fhulufhelo,
You're welcome Fhulufhelo,
We hope you have a wonderful day further.
Thank you for contacting Wonga.
The Wonga Team.
You're welcome Fhulufhelo,
We hope you have a wonderful day further.
Thank you for contacting Wonga.
The Wonga Team.
Wonga's reply06 Oct 2021, 12:21
Official
Hi Fhulufhelo,
You're welcome Fhulufhelo,
We hope you have a wonderful day further.
Thank you for contacting Wonga.
The Wonga Team.
You're welcome Fhulufhelo,
We hope you have a wonderful day further.
Thank you for contacting Wonga.
The Wonga Team.