SD
Sean D

1 reviews | Active since Jan 2020

03 Sept 2020, 11:20

Interest Loan

I’ve really had a bad experience with FSP company Wonga on how they handled my situation with them. I lost my job during the start of lockdown Jan 28 to be precise, I took out a loan of 2500,December which I was paying for and due to the lockdown couldn’t continue paying due to the fact that we could not get any employment. A lady called me in and asked what’s happening when can I settle my account I then stressed to her my situation that it’s not that I don’t want to pay but I am handicapped by this lockdown and the fact that no company was employing at the time. Few months after we spoke thinking that we can reach some sort of an agreement, The company took my loan interest even Higher as if I’m doing this deliberately now my loan is above 2k and I’m asking hello peter to help me out

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Replies (1)
Wonga
Wonga's reply03 Sept 2020, 15:54
Official
Hi Sean,

We're so sorry for any inconvenience caused.

We required a letter from your company stating how you were affected in

this time of the pandemic. Once you have sent your documents 

your account was then managed by our debt collections agency

that will set up a repayment plan that will suite you best.

The arrangement that would have been set up with the agency, 

The agents had to explain what the total amount repayable would 

be including interest and fees.

Please send us a private message with your ID number 

to investigate what transpired on your account.

Kind Regards 

The Wonga Team.




Best regards,