SM
Sma M
1 reviews | Active since Jan 2015
09 Sept 2021, 19:25
Infuriated
I am livid at how my account has been handled by WONGA. I had received a Paid Up letter in February 2021.
However my account has been sold to numerous companies
my credit score has been affected continuously affected and I HAVE BEEN FALSELY LISTED AS A BAD PAYER AND THAT MY ACCOUNT IS 4 MONTHS IN ARREARS
I NEED THIS RECTIFIED. IT IS AFFECTING MY CREDIT PROFILE!!!!!
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Replies (1)
Wonga's replyOfficial
10 Sept 2021, 10:47Hi Smangele,
We sincerely apologize for any inconvenience caused.
We can confirm that your most recent loan has been paid and settled in full.
Your loan account reference *** was ceded to Norman Bissett and Associates
and we have escalated your details to our collections team to
investigate why your account was ceded to them.
We will feed back to you once their investigation is concluded.
As soon as feedback is received, will we be able to confirm if
your account was ceded in error.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for any inconvenience caused.
We can confirm that your most recent loan has been paid and settled in full.
Your loan account reference *** was ceded to Norman Bissett and Associates
and we have escalated your details to our collections team to
investigate why your account was ceded to them.
We will feed back to you once their investigation is concluded.
As soon as feedback is received, will we be able to confirm if
your account was ceded in error.
Thank you for your patience.
The Wonga Team.
Wonga's reply10 Sept 2021, 10:47
Official
Hi Smangele,
We sincerely apologize for any inconvenience caused.
We can confirm that your most recent loan has been paid and settled in full.
Your loan account reference *** was ceded to Norman Bissett and Associates
and we have escalated your details to our collections team to
investigate why your account was ceded to them.
We will feed back to you once their investigation is concluded.
As soon as feedback is received, will we be able to confirm if
your account was ceded in error.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for any inconvenience caused.
We can confirm that your most recent loan has been paid and settled in full.
Your loan account reference *** was ceded to Norman Bissett and Associates
and we have escalated your details to our collections team to
investigate why your account was ceded to them.
We will feed back to you once their investigation is concluded.
As soon as feedback is received, will we be able to confirm if
your account was ceded in error.
Thank you for your patience.
The Wonga Team.