INCORRECT INFORMATION ON CREDIT BUREAU

<p>Hi there,</p> <p>I just spoke to a consultant because I see on my credit report from Experian it shows that I still owe Wonga R 80.</p> <p>This account was paid up on the 13th of Oct 2014. I requested a paid up letter so that I can send it to Experian to make my account paid up and closed. I then got the paid up letter but it is showing the date it was paid is 2 June 2016 however it should actually reflect the date is was paid up on the 13 Oct 2014.</p> <p> </p> <p><br />THE POINT OF THIS IS, THAT THE CREDIT BUREA KEEPS INFORMATION FOR 3 YEARS AND IF i DONT GET THE CORRECT PAID UP DATE, IT WILL REMAIN ON MY CREDIT REPORT FOR LONGER THAN IT SHOULD BE. </p> <p> </p> <p><br />IT IS TOTALLY FRUSTRATING TO SPEAK TO A CONSULTANT THAT JUST KEEPS TELLING YOU SHE WILL SEND A EMAIL AND NOT GIVE ANY PROPER INFORMATION AS TO WHEN THEY WILL IT WILL BE UP DATED AND WHEN YOU ASK TO SPEAK TO SOMEONE IN ANOTHER DEPARTMENT THEY TELL YOU CANT BECASUE THEY EMAILED THEM. </p> <p> </p> <p><br />YOUR EMAILING THEM MEANS NOTHING TO ME!!!</p> <p>Can you please send me another paid up letter reflecting the correct date and can you also up date my profile at Experian urgently.</p> <p>Should you have any questions do not hesitate to contact me.</p> <p>Muqmena Anyachor</p>