wJ
wenzel J
1 reviews | Active since Feb 2020
22 Feb 2023, 15:43
Incorrect advertisments
When completing your forms to apply for a small loan, wonga advertise you cash in 8 hours. After vetting and approval is done since start of application it took them 14 hours to approve loan. An additional 24- 48 hours shows once loan is approved for payment to show in your account. So basically by that time, I dont need the money anymore. This would be the second time I would pay back the money on the same day. So much for 8 hours promised at start of application
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Wonga's replyOfficial
23 Feb 2023, 08:54Hi Wenzel,
We humbly apologize for the inconvenience caused.
We can confirm that on approval of your loan,
Wonga releases the funds into your bank account.
Your bank can take 24-48 working hours to clear the funds depending on your banks turn around time.
Wonga does not advise on the website that it takes 8 hours for an application to be processed.
Please advise where you have retrieved this information in order for us to investigate.
Once again we sincerely apologize and hope you have a great a further.
Kind Regards,
The Wonga Team.
We humbly apologize for the inconvenience caused.
We can confirm that on approval of your loan,
Wonga releases the funds into your bank account.
Your bank can take 24-48 working hours to clear the funds depending on your banks turn around time.
Wonga does not advise on the website that it takes 8 hours for an application to be processed.
Please advise where you have retrieved this information in order for us to investigate.
Once again we sincerely apologize and hope you have a great a further.
Kind Regards,
The Wonga Team.
Best regards,
Wonga's reply23 Feb 2023, 08:54
Official
Hi Wenzel,
We humbly apologize for the inconvenience caused.
We can confirm that on approval of your loan,
Wonga releases the funds into your bank account.
Your bank can take 24-48 working hours to clear the funds depending on your banks turn around time.
Wonga does not advise on the website that it takes 8 hours for an application to be processed.
Please advise where you have retrieved this information in order for us to investigate.
Once again we sincerely apologize and hope you have a great a further.
Kind Regards,
The Wonga Team.
We humbly apologize for the inconvenience caused.
We can confirm that on approval of your loan,
Wonga releases the funds into your bank account.
Your bank can take 24-48 working hours to clear the funds depending on your banks turn around time.
Wonga does not advise on the website that it takes 8 hours for an application to be processed.
Please advise where you have retrieved this information in order for us to investigate.
Once again we sincerely apologize and hope you have a great a further.
Kind Regards,
The Wonga Team.
Best regards,