MM
Mpho M

1 reviews | Active since Jul 2011

04 Apr 2015, 22:27

INCOMPETENCY AT ITS BEST

I PAID MY ACCOUNT ON 28 MARCH BECAUSE MY PAYMENT WAS DUE ON 01 APRIL, SOMEONE WHO IS COMPETENT ENOUGH WOULD HAVE ALLOCATED THE FUNDS BY 01 APRIL. I SENT THEM AN EMAIL ON THE SAME DAY OF THE PAYMENT ADVISING THEM TO RECTIFY THE LAST DIGIT OF MY REFERENCE NUMBER, TO THIS DAY MY FUNDS ARE NOT ALLOCATED STILL.<br> WHAT THE HELL AM I SUPPOSSED TO DO?

0
Replies (1)
Wonga
Wonga's reply13 Jun 2016, 13:53
Official

Hi Mpho

An epic fail on our part which we are truly sorry for. Most definitely not the Wonga way.

We are glad we were able to assist you in the end, but next time, we promise that we will do much, much better. We hope that you give us this opportunity.

Thank you

The Wonga Team

Best regards,