1 reviews | Active since Sept 2016

29 Sept 2016, 18:38

Impossible to contact

<p>I have a problem with a loan taken with Wonga. I have made several attempts to contact this institution both via emails (which nobody responds to) and telephonic (which goes through to the lawyers who cannot assist with a customer services number) with all these attempts to contact the company trying to resolve an urgent issue I then receive an sms and email saying I having been handed over to their attorneys without even making an effort to get hold of me after the countless emails and phone calls I have made to the company</p>

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Replies (2)
Wonga
Wonga's reply30 Sept 2016, 08:45
Official

Hi Zimkhitha

Thanks so much for chatting to Carl this morning. As dicussed he is assisting to resolve the matter for you. Sorry about any confusion, but we are thrilled that we are able to assist.

Thank you

The Wonga Team

Best regards,

's update30 Sept 2016, 08:47
Reviewer Update

Thank you for the call Carl hope this will really be sorted soonest