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Robyn B

1 reviews | Active since Sept 2024

25 Sept 2024, 18:26

I'm so disappointed

I'm so disappointed wings debited my account even after I settled the whole amount today 😢

0
Replies (3)
Wonga
Wonga's reply25 Sept 2024, 19:48
Official
Hi Robyn 

 Thank-you for your feedback. 
 We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused. 
 
Please send us a private message confirming your Name and Surname, ID Number and registered email address so that we can review your account and revert with feedback.
                                                                                                                                   
  
 Thanks
 The Wonga Team. 
RB
Robyn B's update26 Sept 2024, 08:25
Reviewer Update
Did you see u debited 2080 rand from my account 😭
Wonga
Wonga's reply26 Sept 2024, 09:09
Official
Hi Robyn  

We have submitted your refund of R2062.70 to the bank for processing.

Please allow approximately 24-48 working hours for the funds to reflect on your side

Thank you for your patience and we hope to be of service again soon. 

Kind Regards,
The Wonga Team***www.wonga.co.za