LM
Lethukuthula M
1 reviews | Active since Jul 2019
12 Jul 2019, 08:17
******* collection methods from Wonga
I have an account that is outstanding, handed over, someone called me stating they want to meet with me to make a payment arrangement, I ask for banking details so I can pay they refuse saying they need to meet with me face to face I say it doesn't make sense they insist, I then hung up next thing I know someone is at my workplace from "high Court" regarding this acc, which I believe is *******, didn't talk to them, I call *** this morning I speak to a lady call Queen, I actually have money to settle the outstanding amount, she threatens that if I don't make an appointment then they will come to my workplace and might be embarrassed so just to "make things easy for everyone" must just make an appointment. I just wanted an account to pay not meet anyone.
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Replies (2)
Wonga's replyOfficial
22 Jul 2019, 08:08Hi Lethukuthula,
Our apologies for the delay in response.
We have been experiencing some technical difficulties where your complaint did not reflect on our system.
Your complaint resolution is important to us.
Please send us a private message with your ID number and contact number.
Sonja from our Customer Resolutions team will contact you immediately, once we've received your information so we can investigate and resolve this matter.
Thank You
The Wonga Team
Our apologies for the delay in response.
We have been experiencing some technical difficulties where your complaint did not reflect on our system.
Your complaint resolution is important to us.
Please send us a private message with your ID number and contact number.
Sonja from our Customer Resolutions team will contact you immediately, once we've received your information so we can investigate and resolve this matter.
Thank You
The Wonga Team
Best regards,
Wonga's reply22 Jul 2019, 08:08
Official
Hi Lethukuthula,
Our apologies for the delay in response.
We have been experiencing some technical difficulties where your complaint did not reflect on our system.
Your complaint resolution is important to us.
Please send us a private message with your ID number and contact number.
Sonja from our Customer Resolutions team will contact you immediately, once we've received your information so we can investigate and resolve this matter.
Thank You
The Wonga Team
Our apologies for the delay in response.
We have been experiencing some technical difficulties where your complaint did not reflect on our system.
Your complaint resolution is important to us.
Please send us a private message with your ID number and contact number.
Sonja from our Customer Resolutions team will contact you immediately, once we've received your information so we can investigate and resolve this matter.
Thank You
The Wonga Team
Best regards,
Wonga's replyOfficial
23 Jul 2019, 08:19Hi Lethukuthula,
We have still not heard from you.
Your complaint resolution is important to us.
Please provide us with a preferred call back time so we investigate and resolve this matter.
Thank You
The Wonga Team
We have still not heard from you.
Your complaint resolution is important to us.
Please provide us with a preferred call back time so we investigate and resolve this matter.
Thank You
The Wonga Team
Best regards,
Wonga's reply23 Jul 2019, 08:19
Official
Hi Lethukuthula,
We have still not heard from you.
Your complaint resolution is important to us.
Please provide us with a preferred call back time so we investigate and resolve this matter.
Thank You
The Wonga Team
We have still not heard from you.
Your complaint resolution is important to us.
Please provide us with a preferred call back time so we investigate and resolve this matter.
Thank You
The Wonga Team
Best regards,