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<p>I borrowed R4161 from Wonga on 29/06/2016 and after uploading my documents my funding came through for my studies and I did not need this amount anymore.</p> <p> </p> <p>I immediately sent an e-mail to Wonga before the money hit my account and had no response. I then went on the website to arrange a repay of the amount.</p> <p> </p> <p>The debit order i set up for 1/07/2017 was for R4787.27. That is I had to pay R626.27 for a service I did not use.</p> <p> </p> <p>So after having spoken to my lawyer I found out this is in fact not legal as I cancelled the service within 24 hours and before I received the money. I therefore still fall under the protection of the NCA.</p> <p> </p> <p>Kindly confirm how you will rectify this situation.</p> <p> </p> <p>Kind Regards</p> <p> </p>