RR
Rachel R

1 reviews | Active since Oct 2023

27 Nov 2023, 19:00

I was under debit re...

I was under debit review and completed my process but its been next to impossible to get wonga to give me my clearance letter as asked by my debit counselor no one from their department has contacted me or called me

0
Replies (3)
Wonga
Wonga's reply01 Dec 2023, 13:25
Official
Hi Rachel  

 Thank-you for your feedback. 
 We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused. 
 
 Please provide us with your full Name and Surname registered so that we can review your account and revert with feedback.
                                                                                                                                   
  
 Thanks
 The Wonga Team. 

Best regards,

RR
Rachel R's update05 Dec 2023, 17:15
Reviewer Update
Racheal Shiwa *** ***
Wonga
Wonga's reply19 Dec 2023, 15:21
Official
Hi Rachel

Thank-you for confirming your details.

We have reviewed your account and can confirm that your loan has been sold and ceded to Norman Bisset & Associates.
They currently own the account and will be able to give you any information that you might need. In order to get an update about your loan or to get any letters/documents, please contact them directly on *** / ***.  
Thanks
The Wonga Team. 

Best regards,