YN
Yanga N

1 reviews | Active since Aug 2021

08 Sept 2025, 13:01

I REGRET TAKING A WONGA LOAN

It has been 9 months since I paid off my loan after I got a settlement discount. Wonga still refuses to tell Credit Bureau that I no longer have debt due. I sent Credit Bureau the paid up letter I got and Wonga refuses to acknowledge. I will have to take legal action as they think they will get away with this!!! I don’t owe you R4000! This is blocking me from taking out any other credit and affecting my credit score!

0
Replies (2)
Wonga
Wonga's reply08 Sept 2025, 13:09
Official
Hi Yanga 

Thanks for your review 
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused. 

Please email us a copy of your latest credit report to *** from Compuscan, Experian or Transunion and we will send an urgent manual request for the profile to be updated
 
 Please keep in mind that Clearscore is not considered as a reliable credit report.

Thanks 
The Wonga Team  
YN
Yanga N's update07 Oct 2025, 14:35
Reviewer Update
I write this email to inform you that I will be reporting both your companies to the relevant Ombudsman for refusing to remove your debt which was settled on January 2025, it’s now October and it has not been solved. I’m unable to take out further credit as I’m blocked by your bull. I’ve had enough of your nonsense.