I regret going back and taking a Wonga loan
I regret going back and taking a Wonga loan. I app**** for a loan and the ***** that was processing my application added a R283.00 life insurance. who in their right mind can take an insurance this expensive attached to a short term loan? I have my own death benefit. this is a total ******* and I have not selected to take such expensive insurance. i even doubt that i will get the help. I would like to terminate this insurance if possible because it is not even on my loan agreement. how am I charged for something that is not on the contract. I am very disappointed as this looks like the staff is just adding things in order to make a sale or something.
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Replies (4)
Wonga's replyOfficial
26 Feb 2025, 09:52 Hi Kagiso
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Kindly contact Groups R Us on ***or via email: *** regarding canceling your death benefit policy.
Thanks,The Wonga Team
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Kindly contact Groups R Us on ***or via email: *** regarding canceling your death benefit policy.
Thanks,The Wonga Team
Wonga's reply26 Feb 2025, 09:52
Official
Hi Kagiso
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Kindly contact Groups R Us on ***or via email: *** regarding canceling your death benefit policy.
Thanks,The Wonga Team
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Kindly contact Groups R Us on ***or via email: *** regarding canceling your death benefit policy.
Thanks,The Wonga Team
's updateReviewer Update
26 Feb 2025, 14:32I am getting standard responses from your team saying that I selected the death cover on the credit credit Mandate. the mandate was just to agree for a debit order not taking out an expensive death benefit that I do not need.
's update26 Feb 2025, 14:32
Reviewer Update
I am getting standard responses from your team saying that I selected the death cover on the credit credit Mandate. the mandate was just to agree for a debit order not taking out an expensive death benefit that I do not need.
's updateReviewer Update
26 Feb 2025, 14:42which person in their right mind take out a death cover of R8000 on a premium of R283?. i don't even have a policy document for the so cold death cover. all other providers does give policy details and documents and agreements. all your team does is to say that I agreed on the debit order mandate.
's update26 Feb 2025, 14:42
Reviewer Update
which person in their right mind take out a death cover of R8000 on a premium of R283?. i don't even have a policy document for the so cold death cover. all other providers does give policy details and documents and agreements. all your team does is to say that I agreed on the debit order mandate.
Wonga's replyOfficial
27 Feb 2025, 11:02Hi Kagiso
We apologize for the responses that are causing confusion.
We can confirm that you will need to contact Groups R Us on ***or via email: *** regarding canceling your death benefit policy.
We hope this information helps.
Thanks,The Wonga Team
We apologize for the responses that are causing confusion.
We can confirm that you will need to contact Groups R Us on ***or via email: *** regarding canceling your death benefit policy.
We hope this information helps.
Thanks,The Wonga Team
Wonga's reply27 Feb 2025, 11:02
Official
Hi Kagiso
We apologize for the responses that are causing confusion.
We can confirm that you will need to contact Groups R Us on ***or via email: *** regarding canceling your death benefit policy.
We hope this information helps.
Thanks,The Wonga Team
We apologize for the responses that are causing confusion.
We can confirm that you will need to contact Groups R Us on ***or via email: *** regarding canceling your death benefit policy.
We hope this information helps.
Thanks,The Wonga Team