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Phelokazi M
1 reviews | Active since Jan 2019
27 Apr 2022, 16:18
I paid my acc in Feb...
I paid my acc in Feb via debt collection company Nimble and another company but still not updated on credit profile and I have complained before and Wonga yet to call me instead they wanted me to leave my details on my last complaint so unprofessional like why wouldbi leave my id number on review?
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Wonga's replyOfficial
28 Apr 2022, 08:18Hi Phelokazi,
We sincerely apologize for the inconvenience caused.
We would really love to help resolve your query and
explain how our ITC update process works , but due to the strict
security measures we have in place we require you to please confirm
your details. We will be more than happy to
arrange that a senior consultant contacts you if you provide
us with a time and date and we can assure you that
we will have your query resolved.
Kind Regards,
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We would really love to help resolve your query and
explain how our ITC update process works , but due to the strict
security measures we have in place we require you to please confirm
your details. We will be more than happy to
arrange that a senior consultant contacts you if you provide
us with a time and date and we can assure you that
we will have your query resolved.
Kind Regards,
The Wonga Team.
Wonga's reply28 Apr 2022, 08:18
Official
Hi Phelokazi,
We sincerely apologize for the inconvenience caused.
We would really love to help resolve your query and
explain how our ITC update process works , but due to the strict
security measures we have in place we require you to please confirm
your details. We will be more than happy to
arrange that a senior consultant contacts you if you provide
us with a time and date and we can assure you that
we will have your query resolved.
Kind Regards,
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We would really love to help resolve your query and
explain how our ITC update process works , but due to the strict
security measures we have in place we require you to please confirm
your details. We will be more than happy to
arrange that a senior consultant contacts you if you provide
us with a time and date and we can assure you that
we will have your query resolved.
Kind Regards,
The Wonga Team.