SR
Shasha R
1 reviews | Active since Jun 2022
29 Jun 2022, 01:50
I owe you nothing
I took a loan with Wonga back in 2019. Covid hit then missed my installments and then they took my account to Nimble Group. Fast forward April 2022, I settled my account after receiving an invoice from Wonga that I owe then I told them I paid and the lady said the payment reflects and that they will pay nimble group because it's a mistake on their side.
I have been sending emails and trying to call both Wonga and nimble group but I could not get through. Please can yousort my account out and remove your name from my profile as I owe you nothing. And send me a paid up letter.
It's really frustrating
Helpful (0)
Replies (5)0
Replies (5)
Wonga's replyOfficial
29 Jun 2022, 09:57Hi Shasha,
We sincerely apologize for the inconvenience caused.
We kindly need you to please confirm your full names, ID number and registered email address
with us to access your account and resolve your complain as best as we can.
Kind Regards,
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We kindly need you to please confirm your full names, ID number and registered email address
with us to access your account and resolve your complain as best as we can.
Kind Regards,
The Wonga Team.
Best regards,
Wonga's reply29 Jun 2022, 09:57
Official
Hi Shasha,
We sincerely apologize for the inconvenience caused.
We kindly need you to please confirm your full names, ID number and registered email address
with us to access your account and resolve your complain as best as we can.
Kind Regards,
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We kindly need you to please confirm your full names, ID number and registered email address
with us to access your account and resolve your complain as best as we can.
Kind Regards,
The Wonga Team.
Best regards,
SR
Shasha R's updateReviewer Update
29 Jun 2022, 14:42Good day.
My ID is ***. Full names is Shadi Antonia Ramokobala. Contact ***
My ID is ***. Full names is Shadi Antonia Ramokobala. Contact ***
SR
Shasha R's update29 Jun 2022, 14:42
Reviewer Update
Good day.
My ID is ***. Full names is Shadi Antonia Ramokobala. Contact ***
My ID is ***. Full names is Shadi Antonia Ramokobala. Contact ***
Wonga's replyOfficial
04 Jul 2022, 10:32Hi Shasha,
Thank you for your response.
We have reviewed what has transpired on your account.
Unfortunately Wonga cannot assist you in anyway as your loan has been ceded
to Norman Bisset and Associates.
Please allow 48 working to receive a call from them and a paid up letter
will be issued to you should your loan be settled with the nimble group.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
We have reviewed what has transpired on your account.
Unfortunately Wonga cannot assist you in anyway as your loan has been ceded
to Norman Bisset and Associates.
Please allow 48 working to receive a call from them and a paid up letter
will be issued to you should your loan be settled with the nimble group.
Thank you for your patience.
The Wonga Team.
Best regards,
Wonga's reply04 Jul 2022, 10:32
Official
Hi Shasha,
Thank you for your response.
We have reviewed what has transpired on your account.
Unfortunately Wonga cannot assist you in anyway as your loan has been ceded
to Norman Bisset and Associates.
Please allow 48 working to receive a call from them and a paid up letter
will be issued to you should your loan be settled with the nimble group.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
We have reviewed what has transpired on your account.
Unfortunately Wonga cannot assist you in anyway as your loan has been ceded
to Norman Bisset and Associates.
Please allow 48 working to receive a call from them and a paid up letter
will be issued to you should your loan be settled with the nimble group.
Thank you for your patience.
The Wonga Team.
Best regards,
SR
Shasha R's updateReviewer Update
12 Jul 2022, 13:35Good day. Kindly remove me from the credit bereu because I don't owe you guys anything thank you.
SR
Shasha R's update12 Jul 2022, 13:35
Reviewer Update
Good day. Kindly remove me from the credit bereu because I don't owe you guys anything thank you.
Wonga's replyOfficial
13 Jul 2022, 07:57Hi Shasha,
We humbly apologize for the inconvenience caused.
We can confirm that we will send an update request to all credit bureaus
( Transunion, Experian, XDS , Compuscan and Vericred ) to have your ITC profile updated as a matter of urgency,
please forward a full copy of your credit report to escalate your account.
Once our investigation is concluded, will we feed back to you via our email platform.
Thank you for your patience.
The Wonga Team.
We humbly apologize for the inconvenience caused.
We can confirm that we will send an update request to all credit bureaus
( Transunion, Experian, XDS , Compuscan and Vericred ) to have your ITC profile updated as a matter of urgency,
please forward a full copy of your credit report to escalate your account.
Once our investigation is concluded, will we feed back to you via our email platform.
Thank you for your patience.
The Wonga Team.
Best regards,
Wonga's reply13 Jul 2022, 07:57
Official
Hi Shasha,
We humbly apologize for the inconvenience caused.
We can confirm that we will send an update request to all credit bureaus
( Transunion, Experian, XDS , Compuscan and Vericred ) to have your ITC profile updated as a matter of urgency,
please forward a full copy of your credit report to escalate your account.
Once our investigation is concluded, will we feed back to you via our email platform.
Thank you for your patience.
The Wonga Team.
We humbly apologize for the inconvenience caused.
We can confirm that we will send an update request to all credit bureaus
( Transunion, Experian, XDS , Compuscan and Vericred ) to have your ITC profile updated as a matter of urgency,
please forward a full copy of your credit report to escalate your account.
Once our investigation is concluded, will we feed back to you via our email platform.
Thank you for your patience.
The Wonga Team.
Best regards,