LN
Lungelwa N
1 reviews | Active since Apr 2010
06 Feb 2024, 13:50
I need an explanation
I app**** for a loan in 2023 around July and I paid the loan up in time every 28th of the month. After my last payment in August I got an email that said I still owe money because of late payment. My question is how did that happen when money from my accoumt was debited on the correct day which is the 28th. When I enquired about this I didn't get a response. Now when I was trying to apply for another loan I am told that because of my 'loan application behaviour' my loan is not approved. I need an explanation on this what does that mean? I really don't appreciate being given bad credit when I am not even at fault. I need answers.
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Replies (2)
Wonga's replyOfficial
09 Feb 2024, 10:55Hi Lungelwa,
Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused.
Please confirm your Name and Surname so that we can review your account and revert with feedback.
Thanks
The Wonga Team.
Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused.
Please confirm your Name and Surname so that we can review your account and revert with feedback.
Thanks
The Wonga Team.
Wonga's reply09 Feb 2024, 10:55
Official
Hi Lungelwa,
Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused.
Please confirm your Name and Surname so that we can review your account and revert with feedback.
Thanks
The Wonga Team.
Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused.
Please confirm your Name and Surname so that we can review your account and revert with feedback.
Thanks
The Wonga Team.
LN
Lungelwa N's updateReviewer Update
27 Feb 2024, 21:51My name is Naledi Mokae and I am actually more annoyed now because today I received an email from Nimble credit solutions saying I am owing Wonga and I should pay R267.60. This really ****es me off because I paid you guys all your money on time but here you are tarnishing my name and giving me bad credit record. I need this fixed ASAP.
LN
Lungelwa N's update27 Feb 2024, 21:51
Reviewer Update
My name is Naledi Mokae and I am actually more annoyed now because today I received an email from Nimble credit solutions saying I am owing Wonga and I should pay R267.60. This really ****es me off because I paid you guys all your money on time but here you are tarnishing my name and giving me bad credit record. I need this fixed ASAP.