CN
Carol N
1 reviews | Active since Apr 2017
22 Jul 2020, 09:42
I just want to part ways with Wonga
I have written numerous reviews addressed to Wonga, but till to date my matter has not been resolved. Could you kindly furnish me with my last and final paid up letter. Furthermore, please update on ITC hence this has negatively impacted my credit score. Please can I just have this matter resolved as a matter of Urgency. I spoke to Vicky and she was very helpful, but all I ask for is to have this matter solved. Taking into account that on your website, it shows that I don't have any outstanding accounts with Wonga. Can we get part ways amicable.
Helpful (0)
Replies (6)0
Replies (6)
Wonga's replyOfficial
22 Jul 2020, 14:32Hi Carol,
We can confirm that your paid up letter was
emailed to your registered email address and a request was sent to all
credit bureaus to have your ITC record updated.
The consultant you liaised with, escalated your account to the
relevant department and is awaiting feedback before the last
paid up letter can be emailed.
Thank you for your patience.
The Wonga Team.
We can confirm that your paid up letter was
emailed to your registered email address and a request was sent to all
credit bureaus to have your ITC record updated.
The consultant you liaised with, escalated your account to the
relevant department and is awaiting feedback before the last
paid up letter can be emailed.
Thank you for your patience.
The Wonga Team.
Wonga's reply22 Jul 2020, 14:32
Official
Hi Carol,
We can confirm that your paid up letter was
emailed to your registered email address and a request was sent to all
credit bureaus to have your ITC record updated.
The consultant you liaised with, escalated your account to the
relevant department and is awaiting feedback before the last
paid up letter can be emailed.
Thank you for your patience.
The Wonga Team.
We can confirm that your paid up letter was
emailed to your registered email address and a request was sent to all
credit bureaus to have your ITC record updated.
The consultant you liaised with, escalated your account to the
relevant department and is awaiting feedback before the last
paid up letter can be emailed.
Thank you for your patience.
The Wonga Team.
Wonga's replyOfficial
22 Jul 2020, 14:33Hi Carol,
We can confirm that your paid up letter was
emailed to your registered email address and a request was sent to all
credit bureaus to have your ITC record updated.
The consultant you liaised with, escalated your account to the
relevant department and is awaiting feedback before the last
paid up letter can be emailed.
Thank you for your patience.
The Wonga Team.
We can confirm that your paid up letter was
emailed to your registered email address and a request was sent to all
credit bureaus to have your ITC record updated.
The consultant you liaised with, escalated your account to the
relevant department and is awaiting feedback before the last
paid up letter can be emailed.
Thank you for your patience.
The Wonga Team.
Wonga's reply22 Jul 2020, 14:33
Official
Hi Carol,
We can confirm that your paid up letter was
emailed to your registered email address and a request was sent to all
credit bureaus to have your ITC record updated.
The consultant you liaised with, escalated your account to the
relevant department and is awaiting feedback before the last
paid up letter can be emailed.
Thank you for your patience.
The Wonga Team.
We can confirm that your paid up letter was
emailed to your registered email address and a request was sent to all
credit bureaus to have your ITC record updated.
The consultant you liaised with, escalated your account to the
relevant department and is awaiting feedback before the last
paid up letter can be emailed.
Thank you for your patience.
The Wonga Team.
Wonga's replyOfficial
22 Jul 2020, 14:33Hi Carol,
We can confirm that your paid up letter was
emailed to your registered email address and a request was sent to all
credit bureaus to have your ITC record updated.
The consultant you liaised with, escalated your account to the
relevant department and is awaiting feedback before the last
paid up letter can be emailed.
Thank you for your patience.
The Wonga Team.
We can confirm that your paid up letter was
emailed to your registered email address and a request was sent to all
credit bureaus to have your ITC record updated.
The consultant you liaised with, escalated your account to the
relevant department and is awaiting feedback before the last
paid up letter can be emailed.
Thank you for your patience.
The Wonga Team.
Wonga's reply22 Jul 2020, 14:33
Official
Hi Carol,
We can confirm that your paid up letter was
emailed to your registered email address and a request was sent to all
credit bureaus to have your ITC record updated.
The consultant you liaised with, escalated your account to the
relevant department and is awaiting feedback before the last
paid up letter can be emailed.
Thank you for your patience.
The Wonga Team.
We can confirm that your paid up letter was
emailed to your registered email address and a request was sent to all
credit bureaus to have your ITC record updated.
The consultant you liaised with, escalated your account to the
relevant department and is awaiting feedback before the last
paid up letter can be emailed.
Thank you for your patience.
The Wonga Team.
Wonga's replyOfficial
22 Jul 2020, 14:34 Hi Carol,
We can confirm that your paid up letter was
emailed to your registered email address and a request was sent to all
credit bureaus to have your ITC record updated.
The consultant you liaised with, escalated your account to the
relevant department and is awaiting feedback before the last
paid up letter can be emailed.
Thank you for your patience.
The Wonga Team.
We can confirm that your paid up letter was
emailed to your registered email address and a request was sent to all
credit bureaus to have your ITC record updated.
The consultant you liaised with, escalated your account to the
relevant department and is awaiting feedback before the last
paid up letter can be emailed.
Thank you for your patience.
The Wonga Team.
Wonga's reply22 Jul 2020, 14:34
Official
Hi Carol,
We can confirm that your paid up letter was
emailed to your registered email address and a request was sent to all
credit bureaus to have your ITC record updated.
The consultant you liaised with, escalated your account to the
relevant department and is awaiting feedback before the last
paid up letter can be emailed.
Thank you for your patience.
The Wonga Team.
We can confirm that your paid up letter was
emailed to your registered email address and a request was sent to all
credit bureaus to have your ITC record updated.
The consultant you liaised with, escalated your account to the
relevant department and is awaiting feedback before the last
paid up letter can be emailed.
Thank you for your patience.
The Wonga Team.
CN
Carol N's updateReviewer Update
22 Jul 2020, 16:56Still trying to understand, what's the delay. I don't owe wonga anything and as previously stated, this has negatively impacted my credit score. Can I get my paid ASAP
CN
Carol N's update22 Jul 2020, 16:56
Reviewer Update
Still trying to understand, what's the delay. I don't owe wonga anything and as previously stated, this has negatively impacted my credit score. Can I get my paid ASAP
CN
Carol N's updateReviewer Update
22 Jul 2020, 17:01I honestly don't understand, what the delay. I paid this account last month. Could you kindly furnish me with my paid up letter.
CN
Carol N's update22 Jul 2020, 17:01
Reviewer Update
I honestly don't understand, what the delay. I paid this account last month. Could you kindly furnish me with my paid up letter.