SV
Suralda V
1 reviews | Active since Sept 2012
28 May 2015, 15:44
I have been declined and what now?
I have been a loyal customer to Wonga, and always pay on time! I have now been declined and would like to understand if there is anything that we can do to have this problem sorted? I urgently need the funds, and would appreciate it, if you treat me as the loyal customer that I am - and assist me with this issue.
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Replies (1)
Wonga's replyOfficial
28 May 2015, 15:47Hello Suralda van Wyk ,
Dear Suralda,
Thanks for your message. The recent amendments to the National Credit Act has tightened affordability criteria for loan applicants. Please contact our customer service agents on ***to find out why you were declined.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Dear Suralda,
Thanks for your message. The recent amendments to the National Credit Act has tightened affordability criteria for loan applicants. Please contact our customer service agents on ***to find out why you were declined.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Wonga's reply28 May 2015, 15:47
Official
Hello Suralda van Wyk ,
Dear Suralda,
Thanks for your message. The recent amendments to the National Credit Act has tightened affordability criteria for loan applicants. Please contact our customer service agents on ***to find out why you were declined.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Dear Suralda,
Thanks for your message. The recent amendments to the National Credit Act has tightened affordability criteria for loan applicants. Please contact our customer service agents on ***to find out why you were declined.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)