JB
Janelle B
1 reviews | Active since Sept 2022
24 Oct 2022, 10:25
I HATE WONGA, WONGA HAS WRONGLY AFFECTED MY CREDIT SCORE FOR YEARS AND I HAVE HAD GREAT DIFFICULTY APPLYING FOR CREDIT FOR YEARS
Hi Wonga
Wonga still appears on my credit score as though I am owing, please advise when this will be removed. I was told 7/14 working days and its been more than a month!!! I am applying for bonds and I keep getting declined for a loan I paid off years ago, but you guys still have not removed anything from my credit score. U can't tell you how much I hate wonga right now. You guys have WRONGLY affected my credit score for yeas
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Replies (3)0
Replies (3)
Wonga's replyOfficial
25 Oct 2022, 08:41Hi Janelle,
We sincerely apologize for the inconvenience caused.
We've review what has transpired on your account and can confirm a manual submission has been done.
We have sent you an email with the reference that you may follow up on.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We've review what has transpired on your account and can confirm a manual submission has been done.
We have sent you an email with the reference that you may follow up on.
Thank you for your patience.
The Wonga Team.
Wonga's reply25 Oct 2022, 08:41
Official
Hi Janelle,
We sincerely apologize for the inconvenience caused.
We've review what has transpired on your account and can confirm a manual submission has been done.
We have sent you an email with the reference that you may follow up on.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We've review what has transpired on your account and can confirm a manual submission has been done.
We have sent you an email with the reference that you may follow up on.
Thank you for your patience.
The Wonga Team.
JB
Janelle B's updateReviewer Update
31 Oct 2022, 11:34Hi Wonga team, when will the actual default be removed from my credit score
JB
Janelle B's update31 Oct 2022, 11:34
Reviewer Update
Hi Wonga team, when will the actual default be removed from my credit score
Wonga's replyOfficial
01 Nov 2022, 09:57Hi Janelle,
Thank you for your response.
We can confirm that Wonga cannot remove the account on your credit profile,
Wonga can only update the status of the account.
You may provide the credit bureau with your paid up letter and request that they remove
your account.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
We can confirm that Wonga cannot remove the account on your credit profile,
Wonga can only update the status of the account.
You may provide the credit bureau with your paid up letter and request that they remove
your account.
Thank you for your patience.
The Wonga Team.
Wonga's reply01 Nov 2022, 09:57
Official
Hi Janelle,
Thank you for your response.
We can confirm that Wonga cannot remove the account on your credit profile,
Wonga can only update the status of the account.
You may provide the credit bureau with your paid up letter and request that they remove
your account.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
We can confirm that Wonga cannot remove the account on your credit profile,
Wonga can only update the status of the account.
You may provide the credit bureau with your paid up letter and request that they remove
your account.
Thank you for your patience.
The Wonga Team.