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Tebogo T

1 reviews | Active since Nov 2022

26 Sept 2025, 12:37

I DO NOT HAVE A LOAN WITH YOU! CAPTURE YOUR DETAILS CORRECTLY AND STOP HARRASING ME WITH YOUR SMSes!

Can you guys please capture your details correctly, I'm being harassed by your messages about a loan with Wonga that I DO NOT HAVE! I am not Mr/ Mrs Bisschoff and Nimble has no record of your claims. STOP WITH THE SMSES, i'm more than happy to take this further if that's what you want because your incorrect capturing is ***** and messing up my credit score!

0
Replies (4)
Wonga
Wonga's reply26 Sept 2025, 12:59
Official
Hi Tebogo,
  
 Thanks for getting in touch.
  
 We will investigate your claim of ***** as a matter of urgency, but in order to do so we need some supporting documentation from you. To help us investigate further, please supply the following:
  
  • A detailed Affidavit supporting your claim
  • A stamped bank statement 
  • A Certified copy of your ID
  • Your Proof of residence not older than 3 months (such as a utility bill in your name)
 
 Please forward these documents via email to ***.
  
 We should receive these within 7 days from today's date. As soon as we receive these, we can investigate your claim
  
Kind Regards,
The Wonga Team
TT
Tebogo T's update26 Sept 2025, 14:34
Reviewer Update
Why should I submit my personal documents for your incorrect capturing resulting in smses that have nothing to do with me? I email the screenshot of the sms to you to investigate and yet you still want me to provide documentation that could result in possibly more *****ulent activities? I don't think so. check the email communication sent to ***, *****@wonga.co.za & ***. I even wasted my airtime calling after the getting a response saying, "the loan has been ceded to Norman Bissett and Associates on 03/05/2021"! When I called nimble on 087 286 223 they had no record of a wonga loan under my name. So I don't know how you're going to do it but FIX IT, I refuse to go through all the affidavit trouble and sharing my personal details when you've clearly got system and capturing issues.
TT
Tebogo T's update26 Sept 2025, 14:35
Reviewer Update
Also, if I owe you guys like you claim so then you should have all my details, you're more than welcome to contact me so I can assist you in sorting out your mess
Wonga
Wonga's reply29 Sept 2025, 09:22
Official
Hi Tebogo

Our ***** team will be in touch with you as soon as they receive the required documents.
We need to open an official ***** case in order for us to assist in clearing your name.

Thanks
The Wonga Team