BM
Bongani M
1 reviews | Active since Feb 2021
27 Feb 2021, 11:03
Hustles with settling Wonga account!
I have never been this confused with a company. I have a loan that I have been trying settle, but no one seems to help. When I login to my Wonga account I can see a balance of R940.38. I call the number provided on the wonga.co.za website (***) and I get through to a company called VVM. They tell me that they can't see an active account and that I should call Wonga directly. This is where I get confused, how does a number on the Wonga website go to another company? The only other number provided on the website is 086 968 424 doesn't even go through.
All I want to do is settle my account!
Helpful (0)
Replies (1)0
Replies (1)Wonga's replyOfficial
01 Mar 2021, 11:21Hi Bongani,
We're so sorry for any inconvenience caused.
We have reviewed your account and can confirm it is being managed
by our debt collections agency Shapiro Shaik Defries & Associates.
We have requested that a settlement letter be emailed to your registered
email address. It contains the amount owing together with our banking details.
Thank you for your patience.
The Wonga Team.
We're so sorry for any inconvenience caused.
We have reviewed your account and can confirm it is being managed
by our debt collections agency Shapiro Shaik Defries & Associates.
We have requested that a settlement letter be emailed to your registered
email address. It contains the amount owing together with our banking details.
Thank you for your patience.
The Wonga Team.
Wonga's reply01 Mar 2021, 11:21
Official
Hi Bongani,
We're so sorry for any inconvenience caused.
We have reviewed your account and can confirm it is being managed
by our debt collections agency Shapiro Shaik Defries & Associates.
We have requested that a settlement letter be emailed to your registered
email address. It contains the amount owing together with our banking details.
Thank you for your patience.
The Wonga Team.
We're so sorry for any inconvenience caused.
We have reviewed your account and can confirm it is being managed
by our debt collections agency Shapiro Shaik Defries & Associates.
We have requested that a settlement letter be emailed to your registered
email address. It contains the amount owing together with our banking details.
Thank you for your patience.
The Wonga Team.
