BM
Bongani M

1 reviews | Active since Feb 2021

27 Feb 2021, 11:03

Hustles with settling Wonga account!

I have never been this confused with a company. I have a loan that I have been trying settle, but no one seems to help. When I login to my Wonga account I can see a balance of R940.38. I call the number provided on the wonga.co.za website (***) and I get through to a company called VVM. They tell me that they can't see an active account and that I should call Wonga directly. This is where I get confused, how does a number on the Wonga website go to another company? The only other number provided on the website is 086 968 424 doesn't even go through.

All I want to do is settle my account!

0
Replies (1)
Wonga
Wonga's reply01 Mar 2021, 11:21
Official
Hi  Bongani,

We're so sorry for any inconvenience caused.

We have reviewed your account and can confirm it is being managed 

by our debt collections agency  Shapiro Shaik Defries & Associates.

We have requested that a settlement letter be emailed to your registered 

email address. It contains the amount owing together with our banking details.

Thank you for your patience.

The Wonga Team.