RV
Retha V
1 reviews | Active since Sept 2022
06 Dec 2022, 10:47
Horrible to deal with do not recommend ever
Have been writing reviews for over 2 months and Wonga still has not sorted out my issue and big problem which i was PROMISED to be sorted out. Don’t ever use their services rather go to another company because you will have years of problems with WONGA they lie they rarely give feedback they never reply on emails rate this the worst company ever dealt with
Helpful (0)
Replies (2)0
Replies (2)
Wonga's replyOfficial
06 Dec 2022, 11:06Hi Retha,
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
Please provide us with your ID number so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
Please provide us with your ID number so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
Wonga's reply06 Dec 2022, 11:06
Official
Hi Retha,
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
Please provide us with your ID number so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
Please provide us with your ID number so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
Wonga's replyOfficial
06 Dec 2022, 14:00Hi Retha,
Thank you for your response.
Could your kindly forward your most recent credit report to customercare @ wonga.co.za
in order to escalate your account to the relevant department.
Once they have concluded their investigation,
they will feedback to you via our email platform.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
Could your kindly forward your most recent credit report to customercare @ wonga.co.za
in order to escalate your account to the relevant department.
Once they have concluded their investigation,
they will feedback to you via our email platform.
Thank you for your patience.
The Wonga Team.
Wonga's reply06 Dec 2022, 14:00
Official
Hi Retha,
Thank you for your response.
Could your kindly forward your most recent credit report to customercare @ wonga.co.za
in order to escalate your account to the relevant department.
Once they have concluded their investigation,
they will feedback to you via our email platform.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
Could your kindly forward your most recent credit report to customercare @ wonga.co.za
in order to escalate your account to the relevant department.
Once they have concluded their investigation,
they will feedback to you via our email platform.
Thank you for your patience.
The Wonga Team.