TP
Tebogo P
1 reviews | Active since Oct 2019
29 Nov 2022, 10:29
Horrible service at Wonga finace
I had a loan with wonga,I paid it in full,they went on and derbited my acc,when I send mails and ask for refund noby replies to my mails,but when was doing payment arrangements they were replying with in 10 min,right now I want my refund they went AWOL,
Helpful (0)
Replies (3)0
Replies (3)
Wonga's replyOfficial
29 Nov 2022, 17:25Hi Tebogo,
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
We have reviewed what has transpired in your account and can confirm that there is a refund due to you.
Your account has been escalated to our finance team for a refund,
please allow 24-48 working hour for the funds to reflect in your bank account.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
We have reviewed what has transpired in your account and can confirm that there is a refund due to you.
Your account has been escalated to our finance team for a refund,
please allow 24-48 working hour for the funds to reflect in your bank account.
Thank you for your patience.
The Wonga Team.
Wonga's reply29 Nov 2022, 17:25
Official
Hi Tebogo,
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
We have reviewed what has transpired in your account and can confirm that there is a refund due to you.
Your account has been escalated to our finance team for a refund,
please allow 24-48 working hour for the funds to reflect in your bank account.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
We have reviewed what has transpired in your account and can confirm that there is a refund due to you.
Your account has been escalated to our finance team for a refund,
please allow 24-48 working hour for the funds to reflect in your bank account.
Thank you for your patience.
The Wonga Team.
TP
Tebogo P's updateReviewer Update
01 Dec 2022, 10:43Good day,
Your turn around time of 48hrs has almost lapsed,hope you keeping up to your promise
Your turn around time of 48hrs has almost lapsed,hope you keeping up to your promise
TP
Tebogo P's update01 Dec 2022, 10:43
Reviewer Update
Good day,
Your turn around time of 48hrs has almost lapsed,hope you keeping up to your promise
Your turn around time of 48hrs has almost lapsed,hope you keeping up to your promise
Wonga's replyOfficial
01 Dec 2022, 16:23Hi Tebogo,
Thank you for your patience.
We can confirm that the funds will be in your account by close of business tomorrow.
Thank you for your patience.
The Wonga Team.
Thank you for your patience.
We can confirm that the funds will be in your account by close of business tomorrow.
Thank you for your patience.
The Wonga Team.
Wonga's reply01 Dec 2022, 16:23
Official
Hi Tebogo,
Thank you for your patience.
We can confirm that the funds will be in your account by close of business tomorrow.
Thank you for your patience.
The Wonga Team.
Thank you for your patience.
We can confirm that the funds will be in your account by close of business tomorrow.
Thank you for your patience.
The Wonga Team.