RV
Retha V

1 reviews | Active since Sept 2022

07 Nov 2022, 12:19

Horrible (non existing service) Terrible

Worst place to take out a loan worst service (actually none existing service) been trying sort out their issues for last 3 months a lot of promises from their side regarding communication and feedback yet no one is giving me feedback or calling me. Just utter ***** service from this place. DO NOT RECOMMEND THEM TO ANYONE !!!!!!!

0
Replies (1)
Wonga
Wonga's reply08 Nov 2022, 17:16
Official
Hi Retha, 

We sincerely apologize for the inconvenience caused.

As per our telephonic conversation, 

we can confirm that your account has been escalated to our Profile Updates Manager

as a matter of urgency. 

Please allow 7-14 working days for your credit report to be updated.

Thank you for your patience.

The Wonga Team.