TM
Thato M

1 reviews | Active since Jun 2019

06 Oct 2022, 16:20

Horrible communication!

Stuck in a constant loop of documents submitting but no one is answering emails or phone calls

0
Replies (2)
Wonga
Wonga's reply07 Oct 2022, 09:52
Official
Hi Thato, 

We humbly apologize for the inconvenience caused. 

We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.

Please provide us with your ID number so that we can review your account and revert with feedback.

Thank you for your patience.

The Wonga Team.
Wonga
Wonga's reply10 Oct 2022, 08:42
Official
Hi Thato, 

We are happy that our customer care team has managed to resolve your query.

We hope to be of service to you in the future.

Thank you for your patience.

The Wonga Team.