1 reviews | Active since Jun 2012
Have not updated my account, shows I still owe you.
I have tried calling your customer care line 100 times with no luck, I have sent an email and requested a call back. My account says it has not been paid and I am sure this would affect my credit record. The debit went off my account as per the arrangement by my online account shows I still owe you. I am sure that a credit provider has to have a line where consumers can actually contact you?
Hi Timo,
We're so sorry to hear that your account has not been updated after you've settled your loan.
Sonja from our Customer Resolutions department will contact you immediately so we can investigate and resolve this for you.
Thank You
The Wonga Team
Hi Timo,
We're so sorry to hear that your account has not been updated after you've settled your loan.
Sonja from our Customer Resolutions department will contact you immediately so we can investigate and resolve this for you.
Thank You
The Wonga Team
Hi Timo,
Thank you for chatting with Sonja.
We're thrilled that we could resolve your issue.
Kindly re-rate our service.
Have a great day.
The Wonga Team
Hi Timo,
Thank you for chatting with Sonja.
We're thrilled that we could resolve your issue.
Kindly re-rate our service.
Have a great day.
The Wonga Team