NO
Nikki O
1 reviews | Active since Jan 2011
26 May 2023, 11:10
Harassing me
I have never nor will i ever have any affiliation with this lending company yet I am harassed with calls and sms to make payments. I email them telling mebthid and they telling me they can't remove my details from their database unless I submit request all my information on their website to cancel. To cancel what? I have nothing with wonga but they refusing to stop harassing me and removing my number from their database. I will not give my details.
Helpful (0)
Replies (7)0
Replies (7)
Wonga's replyOfficial
26 May 2023, 15:52Hi Nikki,
We humbly apologize for the inconvenience caused.
We have attempted to review if you have ever registered on the Wonga website and can confirm that you
are not registered and have not had any loans with Wonga.
Can you please confirm the company's name that is contacting you?
Kind Regards,
The Wonga
We humbly apologize for the inconvenience caused.
We have attempted to review if you have ever registered on the Wonga website and can confirm that you
are not registered and have not had any loans with Wonga.
Can you please confirm the company's name that is contacting you?
Kind Regards,
The Wonga
Wonga's reply26 May 2023, 15:52
Official
Hi Nikki,
We humbly apologize for the inconvenience caused.
We have attempted to review if you have ever registered on the Wonga website and can confirm that you
are not registered and have not had any loans with Wonga.
Can you please confirm the company's name that is contacting you?
Kind Regards,
The Wonga
We humbly apologize for the inconvenience caused.
We have attempted to review if you have ever registered on the Wonga website and can confirm that you
are not registered and have not had any loans with Wonga.
Can you please confirm the company's name that is contacting you?
Kind Regards,
The Wonga
NO
Nikki O's updateReviewer Update
26 May 2023, 19:17Wonga customer services and Norman bisset associates
I'm told I must send certified copy of my ID, bank statement and affidavit before my details will be removed. I will not provide any documentation. You've admitted I'm not on your database so why am I been harassed. The popi act is taken very seriously and I feel you have more than invaded my privacy
I'm told I must send certified copy of my ID, bank statement and affidavit before my details will be removed. I will not provide any documentation. You've admitted I'm not on your database so why am I been harassed. The popi act is taken very seriously and I feel you have more than invaded my privacy
NO
Nikki O's update26 May 2023, 19:17
Reviewer Update
Wonga customer services and Norman bisset associates
I'm told I must send certified copy of my ID, bank statement and affidavit before my details will be removed. I will not provide any documentation. You've admitted I'm not on your database so why am I been harassed. The popi act is taken very seriously and I feel you have more than invaded my privacy
I'm told I must send certified copy of my ID, bank statement and affidavit before my details will be removed. I will not provide any documentation. You've admitted I'm not on your database so why am I been harassed. The popi act is taken very seriously and I feel you have more than invaded my privacy
Wonga's replyOfficial
29 May 2023, 07:38Hi Nikki,
We sincerely apologize for the inconvenience caused.
Could you kindly confirm the best possible time and contact
in order to resolve your query as soon as possible.
Kind Regards,
The Wonga Team.
We sincerely apologize for the inconvenience caused.
Could you kindly confirm the best possible time and contact
in order to resolve your query as soon as possible.
Kind Regards,
The Wonga Team.
Wonga's reply29 May 2023, 07:38
Official
Hi Nikki,
We sincerely apologize for the inconvenience caused.
Could you kindly confirm the best possible time and contact
in order to resolve your query as soon as possible.
Kind Regards,
The Wonga Team.
We sincerely apologize for the inconvenience caused.
Could you kindly confirm the best possible time and contact
in order to resolve your query as soon as possible.
Kind Regards,
The Wonga Team.
NO
Nikki O's updateReviewer Update
29 May 2023, 08:47What part of do contact me and take my details off your database don't you understand? No permission was ever given for you to use my details. I hope everyone sees how a person is harassed by your company
NO
Nikki O's update29 May 2023, 08:47
Reviewer Update
What part of do contact me and take my details off your database don't you understand? No permission was ever given for you to use my details. I hope everyone sees how a person is harassed by your company
Wonga's replyOfficial
29 May 2023, 15:39Hi Nikki,
We have attempted to assist you to further investigate why you are being harassed,
but unfortunately, you do not want to be contacted.
Please feel free to contact our customer care team on ***,
should you require further assistance.
Kind Regards,
The Wonga Team.
We have attempted to assist you to further investigate why you are being harassed,
but unfortunately, you do not want to be contacted.
Please feel free to contact our customer care team on ***,
should you require further assistance.
Kind Regards,
The Wonga Team.
Wonga's reply29 May 2023, 15:39
Official
Hi Nikki,
We have attempted to assist you to further investigate why you are being harassed,
but unfortunately, you do not want to be contacted.
Please feel free to contact our customer care team on ***,
should you require further assistance.
Kind Regards,
The Wonga Team.
We have attempted to assist you to further investigate why you are being harassed,
but unfortunately, you do not want to be contacted.
Please feel free to contact our customer care team on ***,
should you require further assistance.
Kind Regards,
The Wonga Team.
NO
Nikki O's updateReviewer Update
29 May 2023, 15:45You have no right to even have my number on your files.
No questions just delete it.
No questions just delete it.
NO
Nikki O's update29 May 2023, 15:45
Reviewer Update
You have no right to even have my number on your files.
No questions just delete it.
No questions just delete it.
Wonga's replyOfficial
30 May 2023, 11:44Hi Nikki,
We can confirm that we have escalated your query to the Nimble Group.
They have advised that another customer used your contact number and they apologize
for any inconvenience caused.
They have confirmed that they have removed your contact number and will no
longer be contacting your with regards to an account.
Once again, on behalf of Wonga and the Nimble Group we sincerely apologize.
Kind regards,
The Wonga Team
We can confirm that we have escalated your query to the Nimble Group.
They have advised that another customer used your contact number and they apologize
for any inconvenience caused.
They have confirmed that they have removed your contact number and will no
longer be contacting your with regards to an account.
Once again, on behalf of Wonga and the Nimble Group we sincerely apologize.
Kind regards,
The Wonga Team
Wonga's reply30 May 2023, 11:44
Official
Hi Nikki,
We can confirm that we have escalated your query to the Nimble Group.
They have advised that another customer used your contact number and they apologize
for any inconvenience caused.
They have confirmed that they have removed your contact number and will no
longer be contacting your with regards to an account.
Once again, on behalf of Wonga and the Nimble Group we sincerely apologize.
Kind regards,
The Wonga Team
We can confirm that we have escalated your query to the Nimble Group.
They have advised that another customer used your contact number and they apologize
for any inconvenience caused.
They have confirmed that they have removed your contact number and will no
longer be contacting your with regards to an account.
Once again, on behalf of Wonga and the Nimble Group we sincerely apologize.
Kind regards,
The Wonga Team