SP
Suni P
1 reviews | Active since Apr 2011
07 Aug 2023, 17:43
HARASSED BY WONGA
I am being harassed by Wonga and their associate Blake & Associates; despite the Wonga loan being paid out in full on 3 August 2023.
Why are these two entities still calling me??
Helpful (0)
Replies (6)0
Replies (6)
Wonga's replyOfficial
08 Aug 2023, 12:39Hi Suni,
We sincerely apologize for the inconvenience caused.
Please provide us with your ID number so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
Please provide us with your ID number so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
Best regards,
Wonga's reply08 Aug 2023, 12:39
Official
Hi Suni,
We sincerely apologize for the inconvenience caused.
Please provide us with your ID number so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
Please provide us with your ID number so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
Best regards,
SP
Suni P's updateReviewer Update
08 Aug 2023, 12:45Hi please see below. Please update your records so I don't keep being harassed with calls and sms.
ID *** 08 3
Memorandum Addressed To: Triarc (Pty) Ltd
Name of Scheme: Wonga Credit Life Plan - Wonga Credit Life
Date: 2023/08/03
From: AFRICAN UNITY LIFE, CLAIMS DEPARTMENT
Claim Number: CLM***2
Policy Number: WLC***
Name of Insured Member: SUNITHA RAMSUNKER
ID Number of Insured ***
Name of Payee: WONGA (PTY) LTD
Paid Date: 2023/08/03
Claim Amount: R 5110.54
To Whom it May Concern:
CONFIRMATIONOF CLAIM PAID
Your claim has been approved for payment.
Should you require more information, please do not hesitate to contact us on *** or ***.
We support everyday heroes
Directors: Alfred da Costa** (Chairman), R. Botha*, H.N. Lombard*, F.F. Koning**,
T.G. Ramasike**, P. Matlakala**, M. Lehobye** (*Executive, **Non Executive)
AfricanUnityLifeLtd. (***) is aLicensedLifeInsurer (10/10/1/221/2) andanAuthorisedFinancial Services Provider (FSP8447)
RegisteredAddress: 109JipDeJager Dr, SpringfieldOfficePark, Bellville,CapeTown, 7530
T: ***- F: ***- ***- www.africanunitylife.co.za
ID *** 08 3
Memorandum Addressed To: Triarc (Pty) Ltd
Name of Scheme: Wonga Credit Life Plan - Wonga Credit Life
Date: 2023/08/03
From: AFRICAN UNITY LIFE, CLAIMS DEPARTMENT
Claim Number: CLM***2
Policy Number: WLC***
Name of Insured Member: SUNITHA RAMSUNKER
ID Number of Insured ***
Name of Payee: WONGA (PTY) LTD
Paid Date: 2023/08/03
Claim Amount: R 5110.54
To Whom it May Concern:
CONFIRMATIONOF CLAIM PAID
Your claim has been approved for payment.
Should you require more information, please do not hesitate to contact us on *** or ***.
We support everyday heroes
Directors: Alfred da Costa** (Chairman), R. Botha*, H.N. Lombard*, F.F. Koning**,
T.G. Ramasike**, P. Matlakala**, M. Lehobye** (*Executive, **Non Executive)
AfricanUnityLifeLtd. (***) is aLicensedLifeInsurer (10/10/1/221/2) andanAuthorisedFinancial Services Provider (FSP8447)
RegisteredAddress: 109JipDeJager Dr, SpringfieldOfficePark, Bellville,CapeTown, 7530
T: ***- F: ***- ***- www.africanunitylife.co.za
SP
Suni P's update08 Aug 2023, 12:45
Reviewer Update
Hi please see below. Please update your records so I don't keep being harassed with calls and sms.
ID *** 08 3
Memorandum Addressed To: Triarc (Pty) Ltd
Name of Scheme: Wonga Credit Life Plan - Wonga Credit Life
Date: 2023/08/03
From: AFRICAN UNITY LIFE, CLAIMS DEPARTMENT
Claim Number: CLM***2
Policy Number: WLC***
Name of Insured Member: SUNITHA RAMSUNKER
ID Number of Insured ***
Name of Payee: WONGA (PTY) LTD
Paid Date: 2023/08/03
Claim Amount: R 5110.54
To Whom it May Concern:
CONFIRMATIONOF CLAIM PAID
Your claim has been approved for payment.
Should you require more information, please do not hesitate to contact us on *** or ***.
We support everyday heroes
Directors: Alfred da Costa** (Chairman), R. Botha*, H.N. Lombard*, F.F. Koning**,
T.G. Ramasike**, P. Matlakala**, M. Lehobye** (*Executive, **Non Executive)
AfricanUnityLifeLtd. (***) is aLicensedLifeInsurer (10/10/1/221/2) andanAuthorisedFinancial Services Provider (FSP8447)
RegisteredAddress: 109JipDeJager Dr, SpringfieldOfficePark, Bellville,CapeTown, 7530
T: ***- F: ***- ***- www.africanunitylife.co.za
ID *** 08 3
Memorandum Addressed To: Triarc (Pty) Ltd
Name of Scheme: Wonga Credit Life Plan - Wonga Credit Life
Date: 2023/08/03
From: AFRICAN UNITY LIFE, CLAIMS DEPARTMENT
Claim Number: CLM***2
Policy Number: WLC***
Name of Insured Member: SUNITHA RAMSUNKER
ID Number of Insured ***
Name of Payee: WONGA (PTY) LTD
Paid Date: 2023/08/03
Claim Amount: R 5110.54
To Whom it May Concern:
CONFIRMATIONOF CLAIM PAID
Your claim has been approved for payment.
Should you require more information, please do not hesitate to contact us on *** or ***.
We support everyday heroes
Directors: Alfred da Costa** (Chairman), R. Botha*, H.N. Lombard*, F.F. Koning**,
T.G. Ramasike**, P. Matlakala**, M. Lehobye** (*Executive, **Non Executive)
AfricanUnityLifeLtd. (***) is aLicensedLifeInsurer (10/10/1/221/2) andanAuthorisedFinancial Services Provider (FSP8447)
RegisteredAddress: 109JipDeJager Dr, SpringfieldOfficePark, Bellville,CapeTown, 7530
T: ***- F: ***- ***- www.africanunitylife.co.za
Wonga's replyOfficial
08 Aug 2023, 15:19Hi Suni,
We sincerely apologize for the inconvenience caused.
As per our telephonic conversation,
we can confirm that your account has been escalated to the relevant department to have your account updated.
Once again, we apologize for the inconvenience.
Kind regards,
The Wonga Team.
We sincerely apologize for the inconvenience caused.
As per our telephonic conversation,
we can confirm that your account has been escalated to the relevant department to have your account updated.
Once again, we apologize for the inconvenience.
Kind regards,
The Wonga Team.
Best regards,
Wonga's reply08 Aug 2023, 15:19
Official
Hi Suni,
We sincerely apologize for the inconvenience caused.
As per our telephonic conversation,
we can confirm that your account has been escalated to the relevant department to have your account updated.
Once again, we apologize for the inconvenience.
Kind regards,
The Wonga Team.
We sincerely apologize for the inconvenience caused.
As per our telephonic conversation,
we can confirm that your account has been escalated to the relevant department to have your account updated.
Once again, we apologize for the inconvenience.
Kind regards,
The Wonga Team.
Best regards,
SP
Suni P's updateReviewer Update
08 Aug 2023, 17:20thank you for your call and understanding. Kindly advise when the account has been closed? thank you
SP
Suni P's update08 Aug 2023, 17:20
Reviewer Update
thank you for your call and understanding. Kindly advise when the account has been closed? thank you
SP
Suni P's updateReviewer Update
08 Aug 2023, 17:43just received a call from Blake and Associates, lady states she is calling about the monies owing...these monies were paid by the credit insurance as discussed today. When I asked the lady's name, she said it is not important!!! really?? She tells me that the account was handed over to them, I actually cannot understand why there is no communication about all monies being paid!! Gosh! very infuriating! I am stressed already with being unemployed yet i get these calls from Blake and associates!!!
SP
Suni P's update08 Aug 2023, 17:43
Reviewer Update
just received a call from Blake and Associates, lady states she is calling about the monies owing...these monies were paid by the credit insurance as discussed today. When I asked the lady's name, she said it is not important!!! really?? She tells me that the account was handed over to them, I actually cannot understand why there is no communication about all monies being paid!! Gosh! very infuriating! I am stressed already with being unemployed yet i get these calls from Blake and associates!!!
Wonga's replyOfficial
10 Aug 2023, 16:04Hi Suni,
We sincerely apologize for the inconvenience caused.
As per our telephonic conversation,
we can confirm that you account has been escalated to our Collections Manager
to advised Blakes to stop all communications.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
As per our telephonic conversation,
we can confirm that you account has been escalated to our Collections Manager
to advised Blakes to stop all communications.
Thank you for your patience.
The Wonga Team.
Best regards,
Wonga's reply10 Aug 2023, 16:04
Official
Hi Suni,
We sincerely apologize for the inconvenience caused.
As per our telephonic conversation,
we can confirm that you account has been escalated to our Collections Manager
to advised Blakes to stop all communications.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
As per our telephonic conversation,
we can confirm that you account has been escalated to our Collections Manager
to advised Blakes to stop all communications.
Thank you for your patience.
The Wonga Team.
Best regards,